Onshape, a PTC Saa S business, is transforming product development with the world's leading cloud-native CAD and Product Development platform. Built for today's distributed engineering teams, Onshape combines CAD, PDM, collaboration, and analytics in a single Saa S environment, helping companies accelerate innovation while eliminating the limitations of legacy desktop solutions. Your Impact As Director, Account Management, you will lead strategic customer growth across a portfolio of Onshape's largest and most valuable accounts. You will be responsible for driving retention, expansion, and long‐term customer success while building executive‐level relationships with engineering, product development, and operations leaders. This is a highly strategic role focused on growing recurring revenue, expanding platform adoption, and ensuring customers realize measurable business value from their investment in Onshape.
The Team You will be part of a high‐performing international sales organization and work closely with Customer Success, Technical Services, Strategic Sales, Marketing,
and Product teams. You will serve as a trusted advisor to customers while influencing Onshape's continued growth across EMEA.
Strategic Account Growth Own a portfolio of key enterprise and strategic accounts. Drive net revenue retention through upsell, cross‐sell, and expansion opportunities. Identify new business units, geographies, and use cases within customer organizations. Executive Relationship Management Build trusted relationships with senior technical and business stakeholders. Conduct regular executive business reviews focused on value realization and strategic outcomes.
Position Onshape as a critical platform supporting digital transformation and product development initiatives. Drive forecasting accuracy and pipeline visibility through Salesforce. Customer Advocacy & Retention Partner closely with Customer Success to maximize adoption and customer outcomes. Champion customer feedback i
📌 Fellow sales account manager (Italia)
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📍 Italia
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