About us
Bitget is the world's largest Universal Exchange (UEX), serving over 125 million users and offering access to over 2M crypto tokens, 100+ tokenized stocks, ETFs, commodities, FX, and precious metals such as gold. The ecosystem is committed to helping users trade smarter with its AI agent, which co-pilots trade execution.
Bitget is driving crypto adoption through strategic partnerships with LALIGA and MotoGP™. Aligned with its global impact strategy, Bitget has joined hands with UNICEF to support blockchain education for 1.1 million people by 2027. Bitget currently leads in the tokenized TradFi market, providing the industry's lowest fees and highest liquidity across 150 regions worldwide.
What You’ll Do
• Manage and grow relationships with VIP, institutional, and high-net-worth clients on the Bitget platform.
• Act as the main point of contact for VIP users, providing timely support, market updates, and platform guidance.
• Develop and execute client acquisition and retention strategies to increase trading volume and user engagement.
• Identify client needs and provide tailored solutions related to spot trading, futures trading, copy trading, staking, and other Bitget products.
• Work closely with internal teams such as product, operations, marketing, compliance, and customer support to improve the VIP client experience.
• Monitor client trading activity, feedback, and market trends to identify business opportunities.
• Assist VIP clients with onboarding, KYC/KYB processes, account setup, API access, fee structure, and trading-related inquiries.
• Promote Bitget’s VIP programs, campaigns, events, and institutional services.
• Maintain strong knowledge of cryptocurrency markets, exchange products, derivatives, and competitor offerings.
• Represent Bitget at industry events, conferences, networking sessions, and client meetings.
• Ensure all client interactions comply with company policies, regulatory requirements, and risk management standards.
• Prepare
📌 LATAM VIP Relationship Manager (Modena)
🏢 Bitget
📍 Modena