04 ott
|
Overseas Network
|
Modena
04 ott
Overseas Network
Modena
Your Mission: You will be handling a portfolio of Luxury Travel Advisors and responsible for assisting them on all elements of their client trip. Responsible for translating complex travel needs into highly curated, seamless journeys - from sales conversion through execution - upholding brand standards, and delivering exceptional white-glove service. This role sits at the intersection of luxury sales, product expertise, and flawless execution, requiring strong judgment, commercial awareness, and deep attention to detail.
Location: LATAM Region - Remote or in office (We have office in Sao Paulo, Brazil and Barranquilla, Colombia)
Your main Tasks:
• Building itineraries, researching destinations and products, experiences, villas, etc.
• Creating presentations and budgets, Vouchers, Travel documents...
• Building relationships with Travel Advisors to assist in building repeat business
• Contact suppliers (hotels, activities, etc.) and negotiate rates/contracts
• Book travel arrangements (Hotels, activities, car rentals, restaurants…) and make sure we comply with provider payment policies
• Excellent customer service
• Become adept at using our proprietary sales tools and resources
• Coordination with vendors and client before, after and during travel
You are:
• Fluent English
• A quick learner and have good sales skills
• Not afraid of challenges and a team player
• Extremely detail oriented and have the ability to multitask and work in a fast-paced, deadline driven environment.
• Street smart when it comes to finding clues online
• A fast learner with tech savvy products (Hubspot CRM, Travefy Itinerary builder…)
• Experienced with the use of Microsoft office (Powerpoint, Word, Excel) & Google suite (Slides, Docs, Sheets)
• Customer service oriented and an excellent communicator (Spoken and written)
• Knowledgeable on the luxury travel segment
• Responsible with a strong work ethic
• Obsessed with discovery and have a strong interest in travel cultu
📌 Travel Planner (Modena)
🏢 Overseas Network
📍 Modena