Job Purpose

The HR IT Systems team supports the technology landscape enabling HR processes for MSC's onboard workforce, ensuring the reliability, integration, and continuous improvement of applications and data flows across the employee lifecycle.
The HRIS Business Analyst is responsible for the evolution and operational stability of the Custom HRIS Application Portfolio supporting Onboard personnel, ensuring that system functionalities, integrations and data flows effectively support the related HR processes.
The role also coordinates external consulting resources, manages the application backlog, and drives continuous improvement initiatives through Agile delivery methodologies.

Key Accountabilities

• Analyze Onboard HR requirements and translate them into clear functional specifications, user stories and acceptance criteria.
• Act as the functional IT reference point for the Custom Applications supporting the HR processes of Onboard personnel.
• Coordinate the External Consulting team responsible for application development, maintenance and technical support,



monitoring deliverables, timelines and service quality, following Agile practices.
• Manage and prioritize the application backlog in collaboration with HR stakeholders, internal IT teams and the external development partner.
• Oversee the maintenance and continuous improvement of the application portfolio, ensuring that enhancements and corrective actions remain aligned with business priorities and the wider HR technology landscape.
• Coordinate the delivery of enhancements, fixes, integrations and system changes, managing dependencies across the different applications within the portfolio.
• Support the functional analysis of integrations between the custom applications and connected systems through the maintenance of application roadmaps.

Qualifications

• 2+ years of experience in IT Business Analysis, Application Management, Software Delivery or a comparable role involving custom business applicatio

📌 HRIS Business Analyst (Napoli)
🏢 Msc Cruises
📍 Napoli