Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®.

Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.

A VIKING LEADERSHIP ROLE

As a Viking Leader, you represent Viking’s values and leadership philosophy (Hávamál). You are a hospitality professional who demonstrates a passion for excellence, who takes ownership of your areas of responsibility, and who believes in empowering your team with the skills, knowledge, and tools to succeed. You are an exceptional role model for the Viking Family and have strong motivation to achieve the company’s goals and objectives. You are flexible, stress-resistant, focused,



and a truly committed team member.

PURPOSE OF POSITION

The Learning & Development Coordinator is responsible for all shipboard training processes, training record keeping and the crew welfare program. They foster a culture of continuous learning and teamwork, enhancing crew engagement and job satisfaction.

Your Responsibilities

• Lead and manage all learning and e-learning programs on board the vessel, including planning, evaluation, and administration.
• Deliver training courses including but not limited to the Viking Guest Service Excellence Program, Viking Onboarding Program and Viking Leadership Program.
• Drive leadership development by providing coaching to the Department Heads, Supervisors and Crew Members to support their career growth and to cultivate talent and prepare for succession planning.
• Maintain and update training records in MXP, ensuring accurate data entry an

📌 OCEAN - Learning & Development Coordinator (Modena)
🏢 Viking
📍 Modena