At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Customer Quality Manager
We are looking for a Customer Quality Engineer in order to strengthen our Quality team. You will support the deployment of the Quality strategy, including quality culture, systems, tools, and competent teams with the aim to achieve an unbeatable customer experience, while ensuring sustainable operations. Assist the organization in achieving the right mix of prevention, continuous improvement, robust root cause analysis, quick response and sustainable solution to problems. Collaborate with of local functions that impact on the quality results in order to reach the targets for the organizational unit and aiming for world-class level performance.
- Work model: #LI-Onsite
In this role, you’ll help run what runs the world by taking on meaningful work that drives real impact, as you will be accountable for:
- You will be the key actor in the management of non-conformity incidents, for this reason you will cooperate closely with other business functions, supplier and global customers
- You will act as point of reference for Customers in the management of the non-conformities
- You will act as point of reference for Customers during the process audits/visits to ensure the compliance of working practice and procedures
- You will be responsible to manage all quality data in an accurate way in order to better understand the status quo and prevent future non-conformities as continuous improvement
Requirements:
- You hold a Master Degree in Mechanical or Electrical Engineering
- You have experience of 2/3 years in similar roles
- Knowledge of quality control processes & methodologies and of Statistical Analysis
- Excellent knowledge of English and Italian, both written and spoken
- Positive spirit, proa
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