Job Description

FICEP S.p.A., a company operating in the metalworking sector, is looking to strengthen its team and is seeking an:

IT SYSTEM ADMINISTRATOR

Responsibilities

The successful candidate will join the IT team and report directly to the IT System Manager. The main responsibilities will include:

Key Responsibilities

• Providing IT systems helpdesk support to internal users via telephone, email and chat.
• Promptly resolving hardware and software issues on personal computers and devices such as smartphones and tablets.
• Ensuring that support requests are handled efficiently, professionally and with the required level of confidentiality.
• Preparing and updating technical documentation related to NIS2 and ISO 9001 requirements, ensuring compliance with deadlines for the relevant authorities and certification bodies (ACN, certification bodies).
• Managing and maintaining the telephone system infrastructure.
• Monitoring system security logs and alerts (firewalls, antivirus) and managing the necessary follow-up actions.




• Managing both wired and wireless network infrastructures, including local and remote networks.
• Providing technical assistance and system support.
• Preparing, configuring and installing PCs, physical and virtual servers, and related software.
• Contributing to infrastructure maintenance, including planned extraordinary maintenance activities that may occasionally be carried out outside normal working hours, as well as regular routine maintenance.

Requirements

• At least 10 years of experience in a similar role.
• Ability to interact effectively with internal users and IT suppliers.
• Good written and spoken English.
• Ability to adapt quickly and learn and apply company policies and procedures.
• Good knowledge of Microsoft Office 365 and other tools such as Copilot and Teams.
• Ability to work independently, autonomously and as part of a team.

Preferred Skills

• Microsoft Server operating systems 2016 and later, including related

📌 IT SYSTEM ADMINISTRATOR (Gazzada Schianno)
🏢 FICEP ME
📍 Gazzada Schianno