In this role, you bridge business needs and technology within BYD’s Milan office, driving improvements across CRM, ERP, and related systems. You work with cross-functional teams to translate requirements into practical solutions, lead UAT, and support deployment and ongoing system administration. Your work accelerates data-driven decisions and process optimization in a global, fast-growing EV and new energy environment. This is a chance to shape how business processes scale in a mission-driven, international company.international work environmentcareer growth and developmentopportunities in electric vehiclescompetitive salary and benefitsPartner with stakeholders to map processes, pain points, and requirements within the assigned domainGather, analyze, document, and align business needs with system capabilitiesCollaborate with Product, Engineering, and business teams to design and implement solutionsValidate solutions against requirements, operations, and user expectationsLead User Acceptance Testing (UAT) and coordinate validation activities for deploymentAnalyze data to identify trends, root causes,



and automation opportunitiesCreate and maintain process documentation, manuals, and training materialsProvide functional support, training, and ongoing administration for key business applicationsManage and support CRM, digital marketing platforms, dealer systems, API integrations, and related apps3–7 years as a Business Systems Analyst or similar roleStrong understanding of CRM, ERP, WMS, customer service, supply chain, or related systemsExcellent communication, stakeholder management, and documentation skillsStrong analytical and problem-solving abilities xysqume and capacity to drive improvementProficiency in SQL for data analysis, troubleshooting, reporting, and validationExperience with data visualization tools such as Power BI, Tableau, Looker or similarFamiliarity with APIs, integrations, data models, and enterprise architecturesBasic Python scripting for data analysis and automation is a plusEnglish fluency and local language; Chinese is advantageousExperience in automotive industry is preferredcommunicationdocumentationCRMERPWMS#J-18808-Ljbffr

📌 It Business Analyst (Bardi)
🏢 BYD EUROPE
📍 Bardi