Italian Market Customer Care Agent (Forlì)

Italian Market Customer Care Agent (Forlì)

04 ott
|
WW Talents
|
Forlì

04 ott

WW Talents

Forlì

Luogo di lavoro: ForlìÈ il candidato/la candidata ideale per questa opportunità? Lo scopra leggendo la panoramica del ruolo qui sotto.Build your international Customer Support career in Athens, Greece. A great opportunity that combines your career with the Mediterranean lifestyle.Join an international team as anItalian-Speaking Customer Support Representativeand work onsite in Athens, Greece in a dynamic, international, and multicultural environment.Whether you are already in Greece or considering relocating from another EU country, this opportunity offerspaid training, a competitive salary package, and full relocation support.Position:Italian-Speaking Customer Support RepresentativeLocation:Athens, Greece - OnsiteSchedule:5 days per week, 8 hours/day with rotational shiftsCompensation:€1,045,72 gross/month x 14 salaries + Performance premio upto 10% + Fully paid training + Full relocation package (flight ticket within EU, airport pickup + hotel accommodation + real estate agency fee)Your ResponsibilitiesYou will:Provide professional customer support in Italian via phone, email,



and chatRespond to customer inquiries and resolve account-related issuesAssist customers with platform, product, and service-related questionsTroubleshoot issues and provide effective solutionsHandle customer requests efficiently while maintaining a high level of customer satisfactionAccurately document customer interactions in CRM and internal systemsFollow established quality and productivity standardsHelp customers understand the platform and available featuresWhat We're Looking ForFluent Italian - C1/C2 levelEnglish B2+for training xysqume and internal communicationStrong communication and interpersonal skillsCustomer-focused and empathetic approachStrong problem-solving and troubleshooting skillsAbility to handle customer inquiries professionally and efficientlyGood attention to detail and accurate data entryFlexible and comfortable working rotating shiftsAbility to work effectively in a fast-paced, international, multicultural teamNo previous experience required - full paid training is provided#J-18808-Ljbffr

📌 Italian Market Customer Care Agent (Forlì)
🏢 WW Talents
📍 Forlì

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