Salary Range
Salary Range: €39,100.00 - €72,500.00.
Job Description Summary
The Process Support Unit Lead oversees manufacturing support operations to ensure the compliant, efficient, and cost-effective delivery of high-quality products. The role leads cross-functional activities across production support, operational excellence, resource and capacity planning, project execution, and business continuity, while ensuring adherence to GMP, HSE, regulatory, and company requirements. As a key partner to Manufacturing leadership, the incumbent drives continuous improvement initiatives, supports product launches and strategic projects, provides operational guidance and problem resolution, and develops the capabilities of the support team through effective leadership, coaching, and resource management.
Job Description Major Accountabilities
- Translate strategic goals into actionable plans, priorities, and measurable outcomes while developing team capabilities and performance.
- Provide line leadership to the support team,



conducting daily shop floor walkthroughs and ensuring effective coaching, resource allocation, task prioritization, and execution of team objectives.
- Oversee production support activities to ensure on‑time execution of manufacturing operations in compliance with GMP, SSE, 6S, and applicable documentation requirements.
- Review production schedules, evaluate capacity and resource requirements, and ensure shop floor staffing and support resources align with operational demand and business priorities.
- Plan and drive Operational Excellence initiatives to improve productivity, efficiency, quality, and business performance.
- Support and oversee product launch activities, CapEx projects and other strategic initiatives to ensure successful implementation and sustainable results.
- Act as the Subject Matter Expert (SME) for products and manufacturing processes, providing guidance and resolution for operational challenges.
- Support the S&OP; process by providi

📌 Process Support Unit Lead (Italia)
🏢 IT08 (FCRS = IT008) Novartis Farma
📍 Italia