OTB is a global fashion group renowned for Diesel, Jil Sander, Maison Margiela, Marni and Viktor&Rolf.; We seek a Global Customer Insights Manager to lead CRM governance, segmentation and analytics, turning data into actionable insights across channels.
The role drives predictive models (churn, CLV), defines CRM campaigns with A/B testing, and delivers KPI dashboards, partnering with Marketing, IT and Retail to embed insights into business priorities.
📌 Global CRM Insights Leader for Luxury Retail (Milano)
🏢 Otb
📍 Milano
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