h3bJob Introduction /b /h3 pbRequired Services /b: bM365 Engineer /b /p pbDuration: 6 months ( /bbPossibility of contract extensions based on performance) /b /p pbLocation: /bbBrindisi, Italy / Valencia, Spain (on-site) /b /p pUNICC is committed to achieving diversity and inclusion within its workforce, providing an environment that reflects the values enshrined in the Charter of the United Nations and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. UNICC is dedicated to the SDGs, making SDG-5 (Gender Equality) and SDG-10 (Reduce Inequalities) the organization goals. /p h3bBackground information: /b /h3 pThis is consultant position for the support the administrative tasks related to M365 services under the portfolio of Digital Solution Managed Services Section (DSM), within UNICC’s Digital Solutions Division, located in Brindisi, Italy and Valencia, Spain. This support is required due to the increased amount of work requested by the customer. /p h3bRequired Profile: /b /h3 pThe consultant is expected to bring specialist or expert-level proficiency to deliver on-going support and administration of Microsoft 365 services, including Exchange, SharePoint, Teams, Entra ID and other related messaging and collaboration systems in the enterprise environments. /p pThe incumbent will work under the direct supervision and guidance of the DSM Team Lead, and in close collaboration with other DSM members and units. /p h3bScope of Work / Duties of Consultant: /b /h3 ul liProvide M365 tenant global administration and management; /li liAdminister the M365 tenant and Entra ID global policies according to the governance and best practices; /li liAdminister and configure different M365 products like Exchange Online, OneDrive for Business, Defender, Purview /li liAdminister and manage provisioning and life cycle of Entra ID objects including members, guests, security groups,



roles, enterprise applications, mail objects, M365 licenses provisioning and deprovisioning /li liManage mail routing and message hygiene, anti-malware and anti-spam protection, quarantine and mail relay /li liImplement, manage and troubleshot online email archives and archiving and compliance policies, Persistent On hold and Advanced e-discovery functionalities and perform data recovery /li liPerform advance message tracking and non-delivery troubleshooting /li liManage identity security policies including Defender for Identity, SSO and MFA, Conditional Access policies configurations, RBAC control /li liConfigure and manage the Identity Governance features like entitlement management, PIM, access review /li liAssist in responding to M365 related queries from end users in remote locations. /li liParticipate in the on call roster (for support outside of working hours) /li liPerform other duties, as required /li /ul h3bRequired Technical Skills: /b /h3 pThe resourcebMUST /bhave the following skills and experience: /p ul liAt least 4 years of experience in managing, operating, and maintaining a large, multi-site and complex email and identity infrastructure. /li liAt least one year of experience working with customers on Cloud and M365 specific solutions and deployments. /li liExcellent knowledge of Microsoft Exchange Online, MS Defender, Purview and others. /li liExcellent knowledge of MS Entra ID Identity in a complex environment (Entra Domain Services, B2B/B2C, Identity Protection, Identity governance, SSO, MFA, application registration, etc.).



/li liVery good knowledge in scripting, in particular PowerShell scripting and MS Graph to automate processes in Entra ID, MS Exchange Online and other M365 components. /li liExposure in migration projects from on-premises systems to Microsoft 365 and/or tenant to tenant migration and related integration features. /li liExcellent knowledge of English (both written and verbal). /li /ul pThe resource bSHOULD /bhave the following skills and experience: /p ul liExposure in Information Technology Service Management System (ITSM: ISO 20000), ITIL framework and other industry standard related best practices. /li liGood understanding of Management and Monitoring tools such as SCOM. /li /ul h3bRequired Soft Skills: /b /h3 ul liCustomer facing experience and oral communication skills /li liAbility to write documentation reports /li liAbility to grasp complex concepts, logical and analytical approach to solving problems /li liAbility to work under pressure and with minimum supervision /li liGood interpersonal skills and ability to work in a team of diverse skills /li liWillingness to improve knowledge and skills and learn new technologies /li /ul h3bDesirable certifications: /b /h3 ul liMicrosoft 365 Certification(s) /li liOther related Microsoft Certification /li liITIL certification /li /ul h3bTeleworking Option: /b /h3 pUp to one day of teleworking per week is permitted. /p h3bOn-call requirements: /b /h3 pThe consultant will participate in an on-call rotation, expected to be approximately one week per month depending on team size. Standby support and shift work may also be required /p h3bKey Information on On-Call Work and Overtime /b /h3 pbImportant to note regarding On-Call Requirements Overtime /b /p pOvertime Fees: /p ul liMondays to Saturdays: 125% of the daily rates /li liSundays UNICC Public Holidays: 150% of the daily rates On-call Services /li /ul #J-18808-Ljbffr

📌 Engineer (Brindisi)
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📍 Brindisi