h3JOB DESCRIPTION /h3pThis is not a traditional hospital-based engineering position.
We are seeking a customer-focused Field Service Engineer to support advanced Electrophysiology systems across Italy, Emerging Markets, and the wider EMEA region.
This role is ideal for engineers who enjoy working independently, travelling extensively, and solving technical challenges in customer-facing environments.
Whether you are an experienced Field Service Engineer or an early-career engineer looking to build an international service career, this role offers significant exposure to cutting-edge medical technology, diverse healthcare systems, and international collaboration.
/ph3Is This the Right Role for You?
/h3pThis position involves frequent travel, overnight stays, short-notice schedule changes, and responding to critical customer needs when system uptime is at risk.
/pulliWorking from home to customer sites rather than a fixed location /liliFrequent travel across multiple countries /liliManaging their own schedules and priorities /liliResponding to urgent customer issues /liliWorking independently while collaborating with a wider service team /li /ulpIf you prefer highly structured weeks, predictable schedules, or a predominantly site-based role, this position may not be the right fit.
/ph3Your Region /h3pPrimary focus: Italy Emerging Markets /ppAdditional support across the wider EMEA region as required /ppFlexible workload allocation based on business demand /ppYou will be part of a collaborative international service team, supporting customers wherever needed.
/ph3What You'll Be Doing /h3ulliInstall, maintain, and troubleshoot Electrophysiology systems /liliSupport hardware, software, IT infrastructure, and network connectivity /liliPerform preventative maintenance and respond to urgent break/fix situations within SLA requirements /liliManage your territory, travel plans, customer priorities, and service commitments independently /liliReprioritise workloads based on customer-critical needs /liliTravel extensively (70%+) /liliCollaborate with clinical,



commercial, and technical teams across the region /li /ulh3What We're Looking For /h3h3Mindset /h3ulliRemains calm and effective when priorities change /liliEnjoys solving problems in dynamic environments /liliTakes ownership and acts quickly to support customers /liliIs comfortable with frequent travel and short-notice changes /liliThrives in autonomous, customer-facing roles /liliCan work independently for extended periods /li /ulh3Experience Skills /h3ulliPrevious field service, technical support, or customer-facing engineering experience preferred /liliGraduates or early-career engineers with qualifications in Biomedical, Electronics, Electrical, Mechatronics, or related disciplines are encouraged to apply /liliCandidates from hospital-based engineering backgrounds should demonstrate a genuine interest in transitioning to a highly mobile field service career /liliStrong troubleshooting skills in electronics, IT, and networking /liliComfortable working within hospital and clinical environments /li /ulh3Languages /h3ulliItalian and English required /liliAdditional European languages are advantageous /li /ulh3Travel Location /h3ulliBased in Milan or surrounding area with access to a major airport /liliHigh-travel role (70%+) /liliRegular travel across Italy, Emerging Markets, and EMEA /liliShort-notice travel should be expected /li /ulh3Who This Role Is Perfect For /h3ulliExperienced Field Service Engineers seeking greater international exposure /liliEarly-career engineers looking to establish a long-term field service career /liliTechnical professionals who enjoy autonomy, travel,



and customer interaction /liliEngineers who thrive under pressure and enjoy solving critical customer issues /li /ulh3Why Join Us?
/h3ulliWork with innovative medical technology that supports patient care /liliJoin a highly skilled and collaborative international team /liliGain experience across multiple countries and healthcare environments /liliDevelop technical, customer-facing, and professional skills /liliBuild a career with strong international exposure and growth opportunities /li /ulpInterested?
If you are motivated by travel, technical problem-solving, customer interaction, and making a real impact, we'd love to hear from you.
/ppThe base pay for this position is N/A /ppIn specific locations, the pay range may vary from the range posted.
/ppJOB FAMILY: Field Services /ppDIVISION: EP Electrophysiology /ppLOCATION: Italy Milan : Viale Edison 110, Edison Park Centre /ppADDITIONAL LOCATIONS: /ppWORK SHIFT: Standard /ppTRAVEL: Yes, 75 % of the Time /ppMEDICAL SURVEILLANCE: Not Applicable /ppSIGNIFICANT WORK ACTIVITIES: Not Applicable /ppAbbott is about the power of health.
For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more.
With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life.
Whether it's next?generation diagnostics, life?changing devices, science?based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.
The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people.
They push the boundaries to help manage and treat some of life's greatest health challenges.
/ppAn equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.
/p #J-*****-Ljbffr

📌 Capital Equipment Service Engineer -Electrophysiology (Milano)
🏢 Thornton Tomasetti
📍 Milano