h3Primary Function /h3 h3Abbott Ambassador /h3 pThe Abbott Ambassador is responsible for managing and expanding existing accounts, managing and strengthening customer relationships, and improving account profitability.
/p h3Key Responsibilities /h3 ul liFull revenue accountability, including forecasting and achievement of target performance.
/li liAct as a trusted partner and advisor, serving as Abbott's primary point of contact for customers.
/li liManage and drive account development, including key activities such as strategic account management and post-sales implementation processes.
/li liIdentify opportunities for new product and menu expansion and support sales activities.
/li liPrepare and conduct regular business reviews with customers.
/li liManage routine renewals of core business accounts and negotiate long-term contracts.
/li liSupport the implementation of new tests.
/li liProvide ongoing customer training and coaching as required.
/li liOversee the progress of cross-functional implementation teams (post-sales) together with the Project Manager.
/li liSuccess in this role is measured through business profitability, customer satisfaction score (NPS), contract renewal rate, and managed revenue.
/li /ul h3Education and Required Skills /h3 ul liBachelor's degree or equivalent experience required.
A degree in Biomedical Engineering,



Electrical Engineering, Mechanical Engineering, Medical Technology, Biology, Pharmacy, or Business is preferred.
/li li1 to 3 years of experience in the diagnostics industry, with a focus on managing and expanding existing accounts, strengthening customer relationships, and improving account profitability.
/li liProven success in a similar role, supported by management references and customer testimonials.
/li /ul ul liDemonstrated ability to engage effectively with customers, including senior management and key stakeholders.
/li liStrong product and industry knowledge.
/li liSolid understanding of customer decision-making processes and stakeholder dynamics.
/li liStrong solution-selling and relationship-building skills.
/li liExcellent communication skills.
/li liAbility to identify issues and lead problem-solving efforts.
/li liLong-term strategic account management mindset.
/li liFluency in the local language and English is required; additional languages are considered an advantage.
/li /ul h3Employment Classification: /h3 pEmployee, Level B1, Chemical and Pharmaceutical Industry National Collective Bargaining Agreement (CCNL).
/p h3Gross Annual Salary (RAL): min /h3 p€46,000 max €60,000.
/p h3Target Premio: /h3 p20%.
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📌 Ambassador - Lazio
🏢 Abbott Laboratories
📍 Lazio