pbLuxury Travel Operations Specialist | Divita DMC /b /p pbFlorence, Italy | Office based | Start date: November 1, **** /b /p pAn extraordinary journey begins long before a guest arrives.
It begins with people who listen, understand the details, and care enough to get them right.
/p pAt Divita DMC, we are looking for an Operations Specialist to join our team in Florence.
/p pWe work exclusively with international travel professionals, creating bespoke luxury journeys across Italy, France, Greece, Spain, and Portugal.
From exceptional hotels and private guides to privileged access and carefully crafted experiences, we bring together the people, places, and stories that make a journey personal.
/p pOur partners trust us with something precious, their clients' time.
Our job is to honor that trust through thoughtful planning, reliable operations, and genuine human care.
/p h3Your role /h3 pYou will turn travel ideas into seamless experiences, working closely with our team, international partners, and local suppliers.
Your responsibilities will include: /p ul liCoordinating bookings, suppliers, and the daily operational details of bespoke itineraries.
/li liPreparing and checking quotations, confirmations, travel documents, and schedules.
/li liCommunicating clearly and promptly with travel advisors, tour operators, hotels, guides, and other service providers.
/li liAnticipating potential issues, managing changes, and finding practical solutions.
/li liSupporting guests and partners throughout each journey.




/li liSharing information and responsibilities with colleagues to ensure every itinerary receives the attention it deserves.
/li /ul h3Who we are looking for /h3 pYou have bprevious experience in luxury travel and outbound tourism /b, and understand the expectations of international luxury travelers.
/p pbFluent written and spoken English is essential.
/b You must be comfortable managing professional correspondence and conversations in English every day.
/p pYou are organized, precise, and able to handle multiple journeys without losing sight of the smallest details.
You take ownership, stay calm when plans change, and know when to act independently and when to involve your colleagues.
/p pAbove all, byou are a team player /b.
At Divita, collaboration is fundamental.
We share knowledge, help each other through demanding moments, and take collective pride in the journeys we deliver.
/p pWe value curiosity, empathy, sound judgment, and the ability to listen.
You should enjoy building relationships as much as managing logistics, and understand that excellent service comes from both.
/p h3What you can expect /h3 pA role within an international luxury travel business, working alongside a team that values ideas, initiative, and human relationships.
There will also be opportunities to travel for trade shows, industry events, and other business activities.
/p pThis position is based bin person at our Florence office /b, starting bNovember 1, **** /b.
/p #J-*****-Ljbffr

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