p_ bThis job advertisement is addressed to all female and male candidates who meet requirements, without any discrimination based on sex, gender, sexual orientation, nationality or ethnic origin, religious belief, disability, and/or any other personal or social condition.
/b _ /ph3What you will do /h3pResponsible for the provision of high-quality service support to customers by leading the day-to-day activities of a team of technicians.
/ph3How you will do it /h3ullibEnsure the delivery of best-in-class customer support /b (service level delivery, preventive maintenance, product solutions, customer and sales organization relationship, laboratory services and parts inventories) through effective resource planning and deployment and field administration.
/lilibResponsible for leading field service technicians /b across North East Italy to ensure best in class customer experience /liliChampion a thorough understanding of customers, their businesses and the processes and instruments used in meeting their business goals /lilibSet objectives for service technicians /b , carrying out regular reviews, coaching staff and ensuring that adequate training and development is provided /lilibDrive talent development /b through active support /liliDevelop and maintain ongoing communication with Service leader and peers to understand and manage resource availability/limitations /liliPartner actively with direct manager and other service delivery leaders to ensure that resources are deployed consistently with defined obligations with customers /lilibMonitor field service work and vacation planning /b ,



ensure that internal processes are followed /liliReports competitors and trends central to the growth strategy for the service business /liliKPI Operations; drive the team to operational excellence.
/li /ulh3What we look for /h3ulliMinimum 6 years successful field service experience in HVAC systems: repairs, on-site maintenance /liliBachelor's degree or equivalent in engineering /liliPrevious successful bexperience in a supervisory /b / team leader role with team building skills /liliProven interpersonal, team, strategic thinking and analytical skills /liliAssertive personality with a strong bias for action, results orientated, innovative, tackling tough problems with firm deadlines /liliFluent in Italian, with a very good knowledge of English reading, writing and presentation skills /liliSales acumen, hands on, can-do mindset /liliProficient in Excel, Word, Notes.
/li /ulh3Location /h3pBologna /ph3Our benefits /h3pWe offer an exciting and challenging position with great personal freedom and professional responsibility.
Joining us you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction.
In addition,



we offer outstanding career development opportunities that will stretch your abilities and channel your talents.
/ph3We offer: /h3pThe initial basic salary for this position will be in the range of €******– €****** per year.
The final package will reflect your experience, skills, and qualifications relevant to the role.
The overall compensation package may include variable components and additional company benefits, which will be discussed during the selection process.
/ppWe are committed to fair, equitable, and gender-neutral pay practices.
/ppThe applicable collective agreement:Contratto Collettivo Nazionale di Lavoro Industria Metalmeccanica e della Installazione di Impianti.
/pulliFlexible working time /liliAgile working /liliMeal vouchers of 10 euro /liliCompany welfare /li /ulh3Who we are /h3pJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
/ppFor more than 140 years, Johnson Controls has delivered performance where it really matters.
Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
/p #J-*****-Ljbffr

📌 Hvacr Service Operation Team Leader (Zola Predosa)
🏢 Johnson Controls
📍 Zola Predosa