Commercial Business Manager (West Territory)

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- Job Tracking ID : 512283-915484
- Job Location : Remote, Others
- Job Level : Any
- Level of Education :
- Job Type : Full-Time/Regular
- Date Updated : 09/28/2026
- Years of Experience : 5 - 7 Years
- Starting Date : Invalid Date
- Commission Opportunity :Yes
- Exempt or Non Exempt :Exempt Role
- Bonus Opportunity :Yes
- Pay Range Includes Base; Commissions; Premio :No
- Salary : $80-95k USD Annually - +BNS/COM USD Annually

Company Overview:

SCRAM Systems is a leading provider of alcohol, location, and drug testing monitoring hardware, software, and mobile apps, including the SCRAM Continuous Alcohol Monitoring ® (SCRAM CAM ® ) bracelet, the LifeSafer ® L250 Ignition Interlock device, LifeSafer Intelligence Speed Assistance, and the PharmChek ® Drugs of AbuseSweat Patch. We provide an integrated approach to supporting our customers by offering solutions specific to court and agency needs in the community corrections industry throughout all phasesof client management. As a company, we are committed to continuing our tradition of reengineering operations to streamline processes, enhance productivity, and improve client outcomes through constant innovation. Our purpose is to change lives, reunite families, and make our communities safer through advanced technology and world class service.

Job Description

Job Summary:

SCRAM Systems is seeking a Commercial Business Manager of Drug Testing Division, to support the Assigned US territories. This highly consultative role combines business development, strategic account management, technical expertise, and program development. The Commercial Manager works with organizations to understand their drug testing challenges, develop the appropriate approach, build competency, and guide implementation and continued program growth. The position is responsible for new business development as well as revenue retention, recovery, and expansion.

Duties/Responsibilities:

- Own the commercial performance of the assigned territory.
- Develop new business opportunities and strengthen and expand existing customer programs.
- Develop and maintain technical fluency in forensic drug testing science, including:
- Apply technical knowledge to assess customer drug testing objectives and current practices.
- Provide scientifically sound guidance and develop appropriate drug testing program approaches.
- Effectively communicate complex technical information to diverse stakeholders.
- Cultivate and maintain relationships with key decision makers.
- Guide customer program implementation and ongoing program success.
- Monitor utilization and revenue trends to identify opportunities for recovery and growth.
- Facilitate customer training, presentations,



and product demonstrations.
- Represent PharmChek® at industry conferences, events, and other professional engagements.
- Collaborate with Customer Success, Operations, and Laboratory teams to support successful customer programs.
- Travel at 25% or more based on customer and business need
- Drug disposition and elimination.
- Biological specimen matrices.
- Detection windows.
- Analytical testing methodologies.
- Result interpretation.
- Strengths and limitations of different testing matrices.

Experience and Skills

Skills/Abilities:

- Prior forensic drug testing or toxicology experience is highly valued but not required.
- Demonstrate the technical aptitude and ability to quickly develop the technical fluency required for success in the role.
- Knowledge of community supervision, drug courts, and state and federal agencies is a plus.
- Knowledge of treatment programs is a plus.
- Strong consultative skills.
- Strong analytical and problem-solving skills.
- Strong presentation skills.
- Excellent written and verbal communication skills.

Key Personal Attributes:

The successful candidate will be self-directed and comfortable operating as both a technical resource and trusted advisor. This individual must be skilled at cultivating relationships, navigating complex organizations, influencing multiple stakeholders, managing competing priorities, and identifying opportunities to strengthen and grow customer programs. Integrity, sound judgment, accountability, adaptability, and a genuine interest in becoming highly knowledgeable in forensic drug testing are essential.

Education and Experience:

- Bachelor's degree preferred or the equivalent of applicable experience, competency, and technical aptitude in the field.
- Experience managing and growing an existing book of business
- Experience growing new business
- 5 years in consultative sales, business development, or strategic account management
- Experience in the fields of Criminal Justice, corrections, courts, probation/parole, drug testing, forensic/lab services, or another regulated environment is strongly preferred

Physical Requirements (With or without reasonable accommodation):

- Sitting: Over 70%
- Fine Motor Movements: Over 70 %

Comprehensive Benefits Package:

At SCRAM, we prioritize the well-being and financial security of our employees.



We understand that benefits play a crucial role in ensuring our team members feel supported and valued. That's why we offer a comprehensive benefits package that includes:

- Retirement Savings:
- 401(k): We offer a 401(k)-retirement savings plan to help you plan for your future financial security.
- 401(k) Matching: SCRAM provides a 100% match for the first 3% contributed and another 50% match for the next 2% contributed, amplifying your savings potential.
- Health and Wellness:
- Health Insurance: We provide comprehensive health insurance coverage to safeguard your health and that of your family.
- Dental Insurance: Our dental insurance plan ensures access to quality dental care for you and your dependents.
- Vision Insurance: Take care of your vision health with our vision insurance coverage.
- Health Savings Account (HSA): Our HSA option allows you to save pre-tax dollars for medical expenses, providing flexibility and savings opportunities. We strongly valuesaving for your wellness, so the company provides an employer contribution towards your HSA annually.
- Flexible Spending Account (FSA): With our FSA, you can set aside pre-tax dollars to cover eligible medical expenses not covered by your health insurance plan. You can also save pre-tax dollars to help cover the cost of child care with our Dependent Care FSA.
- Financial Protection:
- Disability Insurance: We offer company paid short and long term disability insurance to provide financial protection in the event of injury or illness that prevents you from working.
- Life Insurance: Ensure the financial security of your loved ones with our company paid life insurance coverage at 1.5x your annual salary. Want more coverage – supplementallife is also available.
- Work-Life Balance:
- Paid Time Off: We understand the importance of work-life balance. That's why we provide generous paid time off, allowing you to recharge and enjoy life outside of work.
- Paid Sick Time: Your health matters to us. We offer paid sick time to support you during times of illness.
- Employee Assistance Program (EAP): Our EAP offers free confidential counseling and support services to help you navigate personal or professional challenges.
- Additional Perks:
- Referral Program: We believe in the power of teamwork and collaboration. Our referral program rewards you for referring talented individuals to join our team.
- Tuition Reimbursement Program: We support the professional growth of all employees, but understand that going back to school is expensive. We offer tuitionreimbursement up to the IRS limit annually to help our employees flourish.

At SCRAM, we are committed to empowering our employees to thrive both personally and professionally. Join us and take advantage of our comprehensive benefits package as you embarkon a rewarding career journey with us.

📌 Commercial Business Manager (West Territory) (Sassari)
🏢 LifeSafer
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