Overview As a Sales Advisor in Milan, you drive client engagement and sales performance for Brioni, upholding the brand's standards of excellence. You nurture relationships from first contact to post-sale, leveraging CRM tools and the LUCE Client Book to grow the customer base and retention. You collaborate with the store team to meet targets while ensuring flawless customer experience and brand representation. This role offers the chance to shape luxury retail in a globally recognized Italian house.
Retribuzione / Benefits
Compensation: 35.000 – 40.000
Applicable CCNL Commercio
Level: 3
Responsabilità
Build positive relationships with customers from first contact to farewell
Meet and exceed CRM and retention goals
Contribute to store targets through teamwork
Utilize LUCE Client Book to manage relationships and personalise service
Expand customer base via networking and market information




Collaborate with store and company colleagues
Follow stock procedures and company standards
Communicate issues and risks promptly to Brioni standards
Requisiti fondamentali
At least 3 years of experience in a luxury brand sales role
Fluent in English; another language is a plus
Good knowledge of men's formalwear and high-end fashion
MTM specialization is a plus
Strong listening and communication skills
Positive, proactive, client-focused approach
Sense of ownership and accountability
Flexible to work extended on the sales floor and weekends
Availability for inventory and holiday season work
Client focus
Proactivity
Communication
Ownership
LUCE Client Book (CRM) usage
Stock procedures compliance

📌 Service Sales Advisor (Italia)
🏢 Kering
📍 Italia