We need an exceptional and passionate Assistant Front of House Manager to join our team and to support the Front of House Manager. If you are an inspiring leader and communicator, a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience & be a part of Europe’s fastest moving, ground-breaking, lifestyle & hospitality brand.Scorra la pagina per visualizzare tutti i requisiti del lavoro e le responsabilità che i candidati selezionati dovranno assumersi.WHO ARE WEGenerator is on a journey. Appropriate, given that we're an accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Assistant Front of House Manager for Generator London.Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart.ABOUT GENERATOR ROMEJust a short walk from the colosseum and Roma Termini station, Generator’s most recent opening is perfectly situated in Italy’s capital.
The interior is a tapestry of Roman heritage with 75 intricately styled rooms.Set over seven floors, Generator Rome includes a bar and chill-out lounge. We look forward to sharing all of it with you!NUTS AND BOLTS OF THE JOBSupporting and reporting into Front of House ManagerTake ownership of the guest journey to ensure that we create a truly unique Generator experienceStrive to continuously “raise the bar” by improving standards of performance, redefining the hostel experience by achieving outstanding customer satisfactionEnsure that our social spaces embody the Generator brand and culturePlay a part in ensuring that there is a responsible person (duty manager) onsite at all timesBuild and lead a FOH team who get Generator and want to be themselvesEnsure that your team remains up to date with all local, national and international trendsCommunicate effectively and appropriately in all directions so that the team understands its goals and is motivated to achieve themHave a comprehensive knowledge of and ensure compliance with all local legislation and regulations pertaining to your departmentNaturally this is not intended as an exhaustive list of duties.
xysqume Other duties as may be reasonably required will form part of this job description.WHAT’S IN YOUR DNAPassionate for hospitality and the youth travel marketPassionate for delivering excellent customer serviceStrong leadership skills with ability to coach, mentor, train and develop crew membersHands‑on experienceAbility to work in a fast‑paced environmentAvailable to work when needed, including weekends, holidays, and nightsYou must be eligible to work in the EU to be considered for this roleYOUR ROCK STAR EXPERIENCEPrevious experience working in the hospitality industry and in a similar rolePossess a high level of commercial awareness and sales capabilities in addition to excellent leadership skillsCompetent level of IT proficiencyConversant in at least one Property Management SystemOUR GLOBAL EMPLOYEE BENEFITSBirthday holiday in addition to your yearly holiday allocationEmployee Bounty Program providing opportunities to earn up to £1,000 for new hire referrals with no cap on number of referrals madeCompany contribution towards gym membership fees for all eligible employeesIdeas Award - Quarterly award to double pay for 1 month to employee with most valuable suggestion/feedbackEmployer funded life assurance at two times base salary to cover death in service lump sum paymentsEmployer funded income protection to cover 50% of base salary to cover prolonged absence from work due to incapacity2 free nights’ accommodation across any hostels (subject to availability)Reduced room rates for staff as well as friends and family members (we operate in 15 locations across Europe & US so your next holiday is sorted)Social events and celebrations calendarVarious employee recognition schemesOnline learning tools#J-18808-Ljbffr
📌 Front Of House Crew (Roma)
🏢 Harri
📍 Roma
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