Questa posizione è in Scalapay

Il processo di selezione sarà interamente gestito Scalapay.

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At Scalapay, we’re shaping a **culture** with high standards, independent and critical thought, **innovation, ownership, and continuous learning**. We operate in a **fast-moving, tech-driven environment**, and we’re looking for people who **thrive in change, think boldly, and take initiative.** If you’re ready to **put your potential to the test** in a hiring process designed to spotlight exceptional talent, this is your chance to stand out and grow **with one of Europe’s most ambitious fintech teams**. *#MakeItHappen #PlayAsATeam #StayCurious #FocusOnCustomer.* **THE MISSION** We are looking for a motivated **Account Manager** to create long-term, trusting relationships with our merchant partners in Italy. The Account Manager’s role is to oversee a portfolio of assigned merchant partners, actively driving growth through product upselling and the cross-selling of additional services. Additionally, the Account Manager will be responsible for collecting, analyzing, preparing, and reporting key data points. **Key Responsibilities:** * **Retain and grow your portfolio** by leading sales calls, business reviews, and recurring check-ins with the purpose to increase the current Total Transaction Volume and Revenue generated by the assigned Merchants Portfolio; * **Maximize account value** by systematically identifying opportunities for product upselling and the cross-selling of Scalapay’s ecosystem of services; * **Manage the Go-Live** of your assigned portfolio,



assisting the sales team in reducing time-to-market and negotiating the best setting with the merchant; * **Optimize integration** and collaboration to achieve maximum penetration with all your assigned portfolio, by enabling Scalapay for the full customer base and making us the most appealing option; * **Provide consultancy** to our merchants on how to optimize revenue and marketing, leveraging Scalapay Value Proposition and your knowledge; * **Manage co-marketing** activities with your merchants to attract the Scalapay’s customer audience to increase revenue, collaborating with our internal Affiliate and Marketing team; * **Use data analysis** to spot business opportunities and presenting custom sales presentations with relevant findings and research; * **Create case studies** and best practices regularly, and share them internally and externally with the goal of scaling your account management activities and improve our sales conversion; * **Test new approaches** to increase Total Transaction Volume and Revenue and provide weekly forecast to your manager; * Be an advocate for your merchants with internal stakeholders with the goal of improving our business model, integrations, products and services; * Meet your merchants face-to-face regularly via on-site visits, fairs, events,



and other field activities (traveling time will account for at least 30% of the role); **Minimum Qualifications:** * Strong **business acumen**; * Prior experience in **retail or travel** is a definite asset * Proven ability to **grow partnerships**; * Proven experience in **upselling and cross selling** to maximize Merchants portfolios Total Transaction Volume; * Excellent communication skills; proactive, organized and data-driven profile; * Demonstrated ability to manage concurrent multiple projects and execute on tight deadlines; * Proficiency in **Italian (C1-C2), and English (B2+)** is a must; * If you speak **MEDDIC**, it’s a plus; * 2/3 years experience in account management and/or business consultant. **Hiring process** 1. An initial chat with our Talent team 2. An interview with the Hiring Manager to deep dive into your experiences and better understand your motivation; 3. A case study to test your hard skills, that will be debriefed with the Hiring Manager and VP Growth; 4. A final chat with Simone (our CEO) where he will share and assess the Scalapay Values **Compensation** will be determined based on skills, experience, and qualifications. Expected gross annual base salary: EUR 35,000 - 40,000, plus variable compensation of EUR 10,000 - 15,000 based on performance. Want to learn more? Don't hesitate to explore our [Careers website](#), our [LinkedIn](#) and [Glassdoor](#) pages. ***Pro tip:*** send your CV in English ? ***Super Pro tip:*** we know that application processes can be scary and frustrating but… we look for talent, not people that tick all our boxes.

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[#J-MIN]

📌 Account Manager (Milano)
🏢 Scalapay
📍 Milano