You will work closely with the Business key users to understand and gather their requirements for Business Intelligence and convert them into functional specifications; in collaboration with the external partners, you will be responsible to provide the Business with the necessary support to implement the required outputs.

You will work, in collaboration with the internal Corporate IS team and the external partners, to support both management and users to troubleshoot issues related to Business Intelligence.

Main responsibilities

Work closely with the Business to interpret Business requirements for creating and/or enhancing Datawarehouse and Business Intelligence (Reporting & Analytics) and support them in designing suitable outputs

Creating functional specifications, define the solution and coordinate with the external partners to implement it

Proficient to analyse and understand existing data models and work with external partners to create new data models as needed

Design, enhance and/or develop data views utilizing BI toolsets

Provide Business Intelligence support, to both management and users, in reporting and analytics issue resolution

Keep track of incidents related to Business Intelligence, perform high level analysis and take ownership of issue investigation

Support the Business for any knowledge gaps in BI tools as required.

Train users on reports and data analysis

Understand how the business processes operate to better solve problems and define solutions





Participate in international BI Projects and in any testing as required by BI development

Participate in SAP roll out activities as required with special focus on BI related topics

Manage relationship with external vendor

Required skills and education

- Bachelor’s degree in Computer Science, information systems, engineering or related field
- At least three years of hands-on experience in SAP Business Intelligence tools (mainly SAP BW and AFO) and MS reporting tools (Power BI)
- Good knowledge of English as second language

Key competences:

- Very good SAP BI tools knowledge and MS Power BI reporting platform
- Excellent knowledge of data sources, like SAP datamodels and SAP HANA views, Bex or BW queries, local data sources
- Extensive experience in querying data sources, creating reports and documents, performing analysis
- Experience with Data Warehouse development and SAP BW tools
- Knowledge of ETL, Process Chains, modeling the backend
- Knowledge of business model and business processes in the manufacturing industry
- Ability to work under stress, meeting assigned deadlines
- Planning and Organization
- Ability to work independently but as part of an international team
- Open to change and resilient
- Knowledge of internal customer dynamics
- Negotiation skills
- Strong analytical and problem-solving skills
- Proactive approach & willingness to learn and gain SAP knowledge
- Willingness to travel
- Good communication skills (written, verbal, and face-to-face).
- Strong interpersonal skills to interact with different teams

📌 Gualapack - Information Systems Business Intelligence specialist (Castellazzo Bormida)
🏢 GualaPack
📍 Castellazzo Bormida