Role Summary: As District Parts & Service Manager you will be achieving targets A/S of Dealers in the assigned area, reaching HCX (Hyundai customer experience) target and ensuring that Dealers' facilities/equipment meet HMCI standards.
We want you to: Plan on a regular basis meeting with Dealers staff and managersIdentify an action plans needed to achieve the qualitative and quantitative targets in the assigned areaMonitor and report on KPIs set by HMCIEvaluate and review processes of the Authorized Workshops, with a specific focus on Customer satisfactionDealers' staff skills assessmentDefine marketing activities of local dealers in accordance with HMCI guidelines and analyze of their effectivenessAnalyse actions and performance of competitors in the assigned areaEvaluate and contact potential new candidates to develop business in the assigned areaAbout you:
Minimum 3 years' experience in related positionFluent EnglishUniversity Degree (Bachelor/MBA etc.)Market understandingPrioritizing and Organizing WorkManaging TimeProfit OrientationFlexibility in zone assignementThis position involves regular travel across the assigned area.
What we offer:
Dynamic, international environment within the automotive industry.
Continued learning and professional developmentCar lease mobility programDaily ticket restaurantsHealth InsuranceWellness programA highly competitive salary and benefits package, with a yearly gross salary of up to 50.000, depending on experience, and a performance-based premio. Flexible working hours and hybrid work policy.
📌 District Parts (Milano)
🏢 Hyundai
📍 Milano
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