Italian Speaking Customer Service Agent For Mercedes
About Mercier Consultancy Group
Mercier Consultancy Group is a premier European recruitment and BPO firm dedicated to connecting top-tier talent with world-class international organizations. We specialize in facilitating seamless career transitions, ensuring that every candidate finds their ideal role while enjoying unparalleled professional support.
Job Overview
We are currently seeking a motivated professional for an Italian Speaking Customer Service Agent For Mercedes position in Greece. This unique opportunity allows you to represent an automotive icon, providing high-end support to customers while enjoying one of the best job markets for Italian-speaking jobs in Europe.
Key Responsibilities
• Deliver premium customer support to Mercedes vehicle owners and prospective buyers.
• Provide technical and general information regarding the luxury automotive product range.
• Manage inquiries via telephone, email, and live chat with a focus on brand excellence.




• Assist customers with navigation of Mercedes-Benz digital platforms and connected vehicle services.
• Handle conflict resolution and troubleshooting for automotive service requests with grace and efficiency.
• Maintain detailed customer records within the CRM to ensure accurate service history.
• Contribute to the continuous improvement of the client support experience in the competitive automotive industry.

• Native or fluent Italian (spoken and written).
• Proficiency in English for corporate communication.
• Valid EU passport (mandatory).
• Strong passion for the automotive industry and premium customer service.
• Excellent communication skills and the ability to maintain a professional demeanor under pressure.
• Ability to relocate to Greece for this exciting career opportunity.

What We Offer
• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Premio.
• Fully Paid Training programs tailored to the automo

📌 Italian Speaking Customer Service Agent For Mercedes (Italia)
🏢 Mercier Consultancy Group
📍 Italia