McArthurGlen Designer Outlets in Serravalle Scrivia seeks a Senior Guest Experience Manager to elevate hospitality across the centre and ensure a welcoming, seamless, and memorable visitor experience. You will lead Guest Services, the Guest Lounge, Clienteling and premium services, guiding both in-house and partner teams to deliver outstanding standards.
You will manage a sizeable team, shape guest journeys, and drive satisfaction, loyalty and commercial results while balancing guest delight
📌 Director of Guest Experience (Novi Ligure)
🏢 McArthurGlen Designer Outlets
📍 Novi Ligure
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