Questa posizione è in Leonardo

Il processo di selezione sarà interamente gestito Leonardo.

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Job Description:

Leonardo is an international industrial group, among the world leaders in Aerospace, Defense and Security, which creates multi-domain technological capabilities in Helicopters, Aircraft, Aerostructures, Electronics, Cyber Security and Space. With over 60,000 employees worldwide, the company has a strong industrial presence in Italy, the United Kingdom, Poland, the United States, and operates in 150 countries also through subsidiaries, joint ventures and participations. A protagonist in the main strategic programs globally, it is a technological and industrial partner of Governments, Defense Administrations, Institutions and companies.

Within the Cyber & Security Solutions Business Area, we are looking for a Junior Cyber Security Service Manager for our office in Rome Laurentina.

The resource we identify, supported by a senior figure, will be responsible for:
* Supervising that the provision of managed (MSS)



and non-managed services takes place effectively and efficiently, implementing all necessary actions to ensure compliance with contractual commitments (SLA) and dedicating themselves daily to Continual Service Improvement;
* Representing the main interface towards the Customer as well as the point of connection and coordination of the activities of Leonardo's technical verticals dedicated to service provision;
* Organizing and conducting periodic SERVICE REVIEWS with Customers, in which they represent the trend of services provided, manage any critical issues and propose solutions, the adoption of new technologies and/or process improvements;
* Coordinating any escalations in case of serious incidents/changes that may impact service provision;
* Assuming the role of Service On-boarding Manager during the on-boarding phase for the governance of activities and the collection of information necessary to define the necessary steps and key elements for

📌 CYS_ Junior Cyber Security Service Manager _GCSC (Roma)
🏢 Leonardo
📍 Roma