ALOHAS is more than a fashion brand: it's a responsible way to shop and a chance to take part in the fight against overproduction in fashion.
We make the latest luxury-inspired trends accessible through our on-demand production model: we only make what our customers actually order. No overproduction, no deadstock, just conscious fashion made to last.
OUR CULTURE
Working at ALOHAS means being part of the growth of a Spanish start-up with a young, creative and international team, where communication flows and energy levels are high. It's demanding, but extremely rewarding: we take pride in learning from one another, and we try to make sustainability a way of life beyond the workplace.
In a nutshell, we love what we do, and it shows! We are looking for a results-driven Sales Advisor for our brand-new store in Rome who will deliver a unique and memorable experience to each client while actively contributing to the commercial success of the store. With a strong sales mindset, use of clienteling tools, and passion for people, you will represent ALOHAS values and play a key role in building customer loyalty and driving performance.
YOUR MISSION
Be the face of ALOHAS
Represent the brand with energy, professionalism, and a deep understanding of our values.
Share your knowledge about ALOHAS, our story, products, and sustainability commitments.
Stay informed on brand updates and best practices.
Ensure the store is always clean, organized, and aligned with visual standards.
Deliver an exceptional client experience
Offer tailored service that builds trust and long-term relationships with clients.
Use the clienteling tool effectively — whether to capture client preferences, follow up after visits, suggest new products, or support retention efforts.
Engage with customers in a meaningful way to maximize conversion and satisfaction.
Handle questions, returns, and service situations with efficiency and care.
Support a seamless shopping experience across online and offline channels.
Be a business driver
Proactively work to achieve and exceed sales targets.
Understand store KPIs and take ownership of your impact on performance.
Use the clienteling system as a strategic lever to drive results and nurture client relationships.
Support operational tasks that ensure smooth daily store operations.
Identify opportunities to improve results, suggest ideas, and take action when needed.
Monitor after-sales activity to ensure high client satisfaction and loyalty.
Collaborate with your team
Foster a positive and collaborative team spirit.
Communicate regularly with teammates and management.
Share feedback and knowledge to help the team grow.
Assist with stock replenishment and inventories as needed.
WHAT WE ARE LOOKING FOR
Proven experience in retail, ideally in a performance-focused environment
Strong sales mindset and ability to meet and exceed targets
Experience using clienteling or CRM tools to support client engagement and sales
Customer-first attitude and excellent interpersonal skills
Fluent in English and Italian (Spanish or any other language is a plus)
Proactive, solution-oriented and eager to learnHigh level of integrity, motivation and team spirit
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📌 Sales Advisor (Roma)
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📍 Roma