pMissionbridge the gap between quality engineering, technical support and supplier relations for heavy and super heavy crane range, deepening technical product expertise while managing critical warranty claims. /ph3key responsibilities /h3ulliassess, process and execute warranty claims for heavy and super heavy cranes in full compliance with global policies and sops. /lilimonitor claims data and warranty costs to identify recurring technical issues and provide structured feedback to quality teams. /lilitrack, investigate and follow up on complex, high‑value or overdue claims, escalating critical cases when necessary. /lilisupport parts return logistics, supplier recovery actions and service letter execution. /liliprovide operational warranty guidance and training to system users and participate in continuous improvement and lean projects. /li /ulh3what we are looking for /h3ullibackground in quality engineering, technical support,



warranty handling or hands‑on factory floor service experience with heavy machinery. /lilistrong practical understanding of mechanical and hydraulic product architecture. /lilihigh digital literacy with ability to quickly master erp and warranty systems. /liliproactive mindset, strong customer focus and ability to work independently in a multicultural environment. /lilifull professional proficiency in written and spoken english; knowledge of spanish or italian is a distinct advantage. /li /ulh3what we offer /h3ullihybrid work model – one day per week remote. /lili25 days paid leave, 22 vacation days, 3 personal days. /lili15 salary payments per year, guaranteed pay increases. /lilifree commuter service and balanced work schedule (218 working days per year). /li /ul #J-18808-Ljbffr

📌 Warranty Specialist (Minerbio)
🏢 Hiab
📍 Minerbio