Renewal Specialist | Italian Market (Italia)

Renewal Specialist | Italian Market (Italia)

06 ott
|
Lexroom.ai
|
Italia

06 ott

Lexroom.ai

Italia

Lexroom is building the AI platform where legal work gets done. In just over two years, we’ve grown from zero to €25M ARR, and today more than 20,000 legal professionals across Italy, Spain, Germany, France, and Bulgaria rely on Lexroom .

We’re backed by $73M from Left Lane Capital, Base10 Partners, and Eurazeo, and we’re a team of around 300 builders who move fast, say things straight, and own each outcome.
Our next goal? Become Europe’s most-used legal product.
Why Lexroom ?
- Shape the Standard: Be part of the team setting the benchmark for legal AI in Europe.
- Work with the Best: Collaborate with exceptional colleagues in a culture that values competence, curiosity, and ambition.
- Deliver Meaningful Results: Your work will directly influence how legal professionals operate—faster, clearer, and more efficiently.

At Lexroom , we leave buzzwords behind. Here, you’ll build something that lasts: a trusted platform, a strong reputation, a new standard for the legal world.
Your Key Responsibilities
- Own the renewal process end to end for an assigned portfolio:



track upcoming renewal dates, prepare and send renewal paperwork, and keep pricing and terms accurate in HubSpot.
- Monitor customer engagement/usage scores across the book on a regular cadence, flag at-risk accounts early, and run proactive outreach to re-engage customers before churn becomes likely.
- Support CSMs on their own portfolios: prepare renewal packages, chase signatures, keep CRM data clean, and take on administrative or lower-touch account tasks so CSMs can focus on strategic relationships and expansion.
- Spot usage drop-offs or dissatisfaction signals and either resolve them directly (quick troubleshooting, product education) or escalate to the right CSM/Team Manager with full context.
- Track and report on renewal KPIs (renewal rate, on-time renewal rate, save rate on at-risk accounts) and help refine the churn-prevention playbook.

What You’ll Bring
- 0-1 years of experience in a sales, acc

📌 Renewal Specialist | Italian Market (Italia)
🏢 Lexroom.ai
📍 Italia

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