h3Introduction /h3pbMove the world with us!
/bAIT is a global freight forwarding and logistics company headquartered in Chicago.
Are you looking for an exciting and varied job?
Then you are exactly right for us!
Become part of the international supply chain and move the world with us!
Does that sound interesting?
Then make AIT Worldwide Logistics the next stop on your career ladder!
/ph3Overview /h3pThe Specialist Customer Service Inside Sales must have the ability to troubleshoot and become first point of contact for AIT's customers seeking help with timely delivery and quotes.
Establishing new relationships, managing and maintaining existing customer's accounts and assessing customer's needs translating into results oriented solutions.
/ph3Responsibilities /h3ulliManage new and existing customer accounts to assure accurate and timely delivery /liliCollaborate with sales teams and products teams to develop local services and products /liliHandle Requests for Information (RFI) and Requests for Quotation (RFQ) /liliPromote additional services to contribute to overall profit /liliInteract with various agents to set up quotes, routes and rates for international and domestic freight shipments /liliReview the process and take immediate action to correct or solve issues that may occur /liliProvide feedback on enhancing current procedures that will increase efficiency reduce errors and better serve our customers /liliBuild and maintain relationships with AIT's customers and vendors on a first name basis /liliOther duties assigned as business deems necessary /liliManage key accounts,



focusing on customer retention and acquiring new clients while nurturing long-term business relationships /liliConducting sales meetings on site or remote /liliIn accordance with the sales and operation teams gather informations to present QBRs with all relevant customers /li /ulh3Qualifications /h3ulli1-3 years of working experience in international forwarding /liliExperience in Pricing and Customer Service /liliFluent oral and written English and Italian is a must /liliUniversity degree (nice to have) /liliStrong problem-solving skills with ability to develop new ideas and innovative solutions /li /ulh3What AIT Can Offer You /h3ulliWork-life balance perks: a 39-hour work week and flexible working hours in line with the CCNL (National Collective Labour Agreement) /liliMeal vouchers to make your lunch breaks easier and more enjoyable /liliSmart working allowance to support remote work-related expenses /liliHybrid work model: one day of home office per week for added flexibility /liliPrivate health insurance for extra peace of mind /liliVolunteer time: up to 5 hours annually to contribute to causes that matter to you /li /ulh3About AIT Worldwide /h3pAIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure the raw materials, components and finished goods.
For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine.
Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground and rail-on time and on budget.
With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services.
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📌 Specialist Customer Service And Pricing (Bardi)
🏢 Ait Worldwide Logistics
📍 Bardi