pGeotab ® is a global leader in IoT and connected transportation and certified "Great Place to WorkTM."
We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.
/ppGeotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets.
Geotab's open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets.
Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.
/ppOur team is growing and we're looking for people who follow their passion, think differently and want to make an impact.
Ours is a fast paced, ever changing environment.
Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description.
Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture.
Reach your full potential with Geotab.
To see what it's like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram .
/ph3Who you are: /h3pWe are always looking for amazing talent who can contribute to our growth and deliver results!
Geotab is seeking a Field Service Technical Specialist who will support customers, installers, product teams, and field service initiatives through technical expertise, installation quality, and innovative solutions.
If you love automotive technology, customer collaboration, and solving complex technical challenges, and are keen to join an industry leader — we would love to hear from you!
/ph3What you'll do: /h3pAs a Field Service Technical Specialist, your key area of responsibility will be supporting product development, customer implementations, installation partners, pilot programs, and field service quality.
You will provide technical support for product design, installations, testing, troubleshooting, installer certification, audits, documentation, and strategic initiatives.
You will work closely with Product, RD, Sales, Field Services, Learning and Development, customers, resellers, and installation partners to ensure Geotab solutions are designed, installed, and supported effectively.br/To be successful in this role, you will be organized, adaptable, detail-oriented, entrepreneurial, and comfortable managing multiple projects in a fast-paced environment.
You will bring strong communication, analytical,



problem-solving, relationship-building, and customer service skills, along with the ability to learn new technical information and share it effectively with others.
/ph3How you'll make an impact: /h3pProvide design support for the New Product team, analyzing user's requirements, defining product specifications, field and simulation testing.
/ppSupport customers with technical details, technical specifications and data requirements based on Geotab product offerings.
/ppSupport sales with technical applications based on requirements from Resellers / Customers.
/ppSupport Installation partners and their installers real time when necessary.
/ppProvide specific technical installation requirements and wiring schematics /ppStay relevant to new advances in technology and be flexible to adapt to the growing market demands.
/ppBe innovative through researching and presenting new ideas.
/ppCreate and Implement Installer Certification Tests /ppUpdate modules with latest Geotab Product information /ppParticipate in installer performance evaluation and audits.
/ppEnsure company installation quality standards are communicated and adhered to in the field.
/ppUpdate all installation documents and product guides with latest information.
/ppWork with installers to ensure they understand and use the Field Services department price list for installation services.
/ppWhen required, perform installations in the field as a part of an installation demonstration, installation training or Pilot projects.
/ppCreate Installation videos and guides by taking photo sets and video content in conjunction with our LD Teams.
/ppSend out feedback surveys, support Field Services invoicing processes, and update the ticketing system.
/ppContinually seek and suggest methods to improve both internal and external systems and processes within the organization, especially as related to installations and onsite services.
/ppSource and qualify new installation partners.
/ppResolve installer issues and concerns.
/ppSupport Geotab global strategic initiatives.
/ph3What you'll bring to this role: /h3pPost-Secondary Diploma/Degree or equivalent experience required.
/ppExperience working as an installation field service specialist in Telematics, Automotive industry, or equivalent.
/ppExperience with OBD and CAN communications, SAE vehicle standards, and serial data interfaces.
/ppExperience with both hardware and software integration required.




/ppIn-depth knowledge of automotive electronic components.
/ppExperience managing third-party contractor relationships.
/ppProficiency with automotive/electronics test equipment and hand tools.
/ppKnowledge of communications systems and networks, including Cellular, GPS, and serial data.
/ppStrong interpersonal relationship-building, analytical, and problem-solving skills.
/ppAbility to manage multiple tasks and projects simultaneously.
/ppAbility to travel internationally up to 40% of the time.
/ppIf you got this far, we hope you're feeling excited about this role!
Even if you don't feel you meet every single requirement, we still encourage you to apply.
/pbPlease note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes.
Please do not forward resumes to Geotab employees.
/bh3How we work: /h3pAt Geotab, we have adopted aflexible hybridworking model in that we have systems, functions, programs and policies in place to support both in-person and virtual work.
However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like.
When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL.
Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working.
The health and safety of employees are a top priority.
We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings.
Join us and help reshape the future of technology!
/ppWe believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business.
We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together.
Geotab encourages applications from all qualified individuals.
We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired.
We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes.
If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, "Geotab"), you acknowledge Geotab's collection, use and disclosure of your personal data in accordance with our Privacy Policy .
Click here to read our Privacy Notice.
/p #J-*****-Ljbffr

📌 Field Service Technical Specialist (Ferrara)
🏢 Geotab
📍 Ferrara