Questa posizione è in GE VERNOVA Il processo di selezione sarà interamente gestito GE VERNOVA.
-- - Leading the end-to-end customer experience, from initial engine induction through to final testing, ensuring a seamless and high-quality service journey.
Driving cross-functional collaboration to optimize shop slot utilization and ensure all maintenance activities align with contractual requirements and customer deadlines.
Creating standardized, professional communication decks and reporting frameworks that provide customers with clear, data-driven updates throughout the maintenance process.
Improving service delivery by analyzing customer feedback and identifying continuous improvement opportunities to enhance satisfaction, loyalty, and retention.
Building a customer-centric culture within the Avenza facility by training staff on best practices and fostering a proactive, service-oriented mindset across all shop functions.
Managing the end-to-end customer site visit experience, serving as the single point of contact to ensure professional and impactful engagements.
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📌 Aero Alliance Customer Fulfillment And Experience Leader (Carrara)
🏢 GE Vernova
📍 Carrara