Overview
In this role you will manage dealer performance in your area to meet HMCI targets and ensure facilities meet standards.
You will collaborate with dealer staff, develop action plans, monitor KPIs, and drive customer satisfaction improvements.
You'll evaluate workshop processes, assess staff skills, and shape local marketing activities within HMCI guidelines.
Expect a dynamic, travel-heavy position that shapes dealer success and customer experience in the automotive network.
Retribuzione / Benefits
Dynamic, international environment
Professional development
Car lease mobility program
Health Insurance
Wellness program
Flexible working hours and hybrid work
Responsabilità
Meet with dealers regularly to align on targets and plans
Identify action plans to reach qualitative and quantitative targets
Monitor and report on HMCI KPIs
Evaluate Authorized Workshops focusing on customer satisfaction




Assess dealers' staff skills and capability
Define local dealer marketing activities per HMCI guidelines and measure effectiveness
Analyze actions and performance of competitors in the area
Identify and contact potential candidates to develop business in the area
Requisiti fondamentali
3+ years of related experience
Fluent English
University Degree (Bachelor/MBA etc.)
Market understanding
Strong prioritization and organizational skills
Time management
Profit orientation
Flexibility in zone assignment
Willingness to travel regularly across the assigned area
strong communication
stakeholder management
analytical mindset
planning and organizational skills
adaptability
results-driven attitude

📌 District Parts & Service Manager (Milano)
🏢 Hyundai
📍 Milano