Field Service Technician (Lucca)

Field Service Technician (Lucca)

07 ott
|
BW Converting
|
Lucca

07 ott

BW Converting

Lucca

Informazioni sulla Divisione

Barry-Wehmiller fornisce a livello globale progettazione, consulenza e produzione tecnologicamente avanzate nei settori del packaging, del cartone ondulato e della trasformazione della carta. Combinando a un'idea di leadership che pone al centro le persone, strategie operative mirate e una crescita basata su obiettivi, Barry-Wehmiller è diventata un’azienda da $ 3 miliardi con quasi 12.000 dipendenti uniti da uno scopo comune: usare la forza del business per costruire un mondo migliore.

Descrizione del lavoro

The Field Service Technician position will perform electro-mechanical work in a computer-based environment, assisting and troubleshooting with engineers, while working as a team, to test, install, start-up and demonstrate BW Converting equipment, along with training customers on the operation and maintenance of this equipment. Field service technicians plan and perform a wide range of duties to install, demonstrate and instruct customer’s employees in the operation of company produced machinery at the customer’s plant.

ESSENTIAL FUNCTIONS

- Work from assembly drawings, wiring diagrams, machine manuals, technical procedures and specifications to assist with or install new machines and upgrade as required; responsible for installations of various sections and complete machines and adjustments as necessary to ensure proper operation.
- Set up and operate machinery to produce customer’s product; instruct operators in set-up and operating procedures; provide technical and practical answers to customer’s questions or problems.
- Perform routine and/or emergency breakdown mechanical/electrical service on company equipment; determine root cause of trouble; prepare report of findings and solutions to problem.
- Assist installation coordinator with pre/post installation meetings and audits at customer facility and assessing manpower needs.




- Report quality issues and take corrective action to prevent reoccurrence.
- Act as liaison between customer and company; maintain positive relationships with customers.
- Prepare and submit reports as required.
- Provide leadership, coaching and mentoring to less experienced personnel.
- Work in a team of field service team members, contractors and/or customer personnel through the project stages.
- Create and sustain a safety environment that promotes a safety mindset, embraces training and adherence to safety policies and procedures, and encourages awareness and correction of safety hazards.
- Ensure that work areas and equipment are maintained in clean and orderly condition and all safety regulations are observed; report and correct any unsafe work practices or conditions immediately.
- Perform other duties as assigned.

EDUCATION &

- EXPERIENCE:

- An Associate degree in Electro-Mechanical Technology or a related field is required.
- B.S. degree in Mechanical or Electrical Engineering or Electrical Technology is preferred.

KNOWLEDGE, SKILLS, ABILITIES:

- A strong mechanical and/or electrical skill set is required to complete a variety of work in this position.
- Knowledge of basic web handling and industrial experience, with focus in the Paper Products, Packaging, Nonwovens or Flexographic presses is a plus.
- Knowledge of Giddings &
- Lewis, Rockwell, and Siemens PLC is highly recommended, along with a background in machine process control.



PCMC uses Indramat and Rockwell servo control systems, along with advance networking communications, including Ethernet and SEROCS protocols.
- Ability to travel at least 50% of the time.

COMPETENCES

- Customer Focus –
- Building strong customer relationships and delivering customer-centric solutions.
- Instills Trust –
- Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Drives Results - Consistently achieving results, even under tough circumstances.
- Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Action Oriented –
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Collaborates –
- Building partnerships and collaborating with others to meet shared objectives.
- Decision Quality –
- Making good and timely decisions that keep the organization moving forward.
- Manages Ambiguity –
- Operating effectively, even when things are not certain, or the way forward is not clear.

Alla Barry- Wehmiller selezioniamo persone con esperienze e talenti che vanno al di là delle pure competenze tecniche. Se la tua carriera lavorativa non è perfettamente in linea con la posizione, ti invitiamo comunque ad inviare la tua candidatura. Siamo consapevoli che esperienze diverse spesso portino innovazione, eccellenza e un apporto significativo all’azienda, per cui incoraggiamo i candidati con differenti background a mandare il proprio cv. Fateci sapere se avete necessità di supporto per l’alloggio durante le varie fasi di colloquio.

Company

Paper Converting Machine Company

📌 Field Service Technician (Lucca)
🏢 BW Converting
📍 Lucca

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