Willing to develop your career in IT support?

Interested in a truly international environment?

Happy to join a friendly and lavoro da remoto environment?

Ready to attend trainings and to get certifications?

Join Hemmersbach as a Field IT Technician to provide onsite end-user support to multiple customers in the area of Milan.

You will:

- Device installations: assist the clients in installation of the software and initial setting up of the systems
- Troubleshooting: identify, diagnose, and resolve issues in computer hardware and software in systems such as Laptops, Desktops, Printers, Mobile devices, Tablets etc.
- User support: provide support on applications and systems
- Account Management: management of user accounts/permissions
- Connectivity issues: basic network support.

Location: Milan area (availability to travel in the area is required - driving license needed)

Employment contract: 1-year fixed-term (with possibility of switch into a permanent)

Requirements:

- Minimum 2-3 years previous experience in the delivery of IT support services, ideally within the field




- Diagnostic & support capabilities using standard Windows-based applications & tools (such as M365, Win10, A.D & SCCM)
- Confidence in addressing break/fix issues – Typically supporting PCs / Laptop
- Experience in OS, Apps and H/W installation and troubleshooting depending on project products
- Familiarity with ticketing system
- Good English and fluent Italian
- Availability to travel in the area of Milan
- Driving license

Benefits:

- Buddy program
- Internal career development program
- International job opportunities
- Onboarding program
- Staff discounts
- Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher

Be part of Us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

📌 Field IT Technician (Milano)
🏢 Hemmersbach
📍 Milano