Field Service Technician

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- Automation Italy / worldwide## Who we are.

What we do.We are Bystronic
- a global technology company passionate about shaping the future of industrial manufacturing.

We want to work with people who support us in creating new possibilities for connected sustainable production worldwide.As a leading partner for solutions for sheet metal and material processing, we combine laser cutting technology, press brakes, automation, and software with innovative laser applications for new materials and processes.### What you will be doing
Technical area:
* Install, start up and commission automated production lines, integrated cells and complex automation systems.
* Support customers during ramp-up and production start-up, ensuring a smooth system handover.
* Provide advanced technical support on-site and remotely.
* Diagnose and resolve complex electrical, electronic, software, pneumatic and mechanical issues.




* Perform diagnostics, parameterization and optimization using dedicated tools and industrial software.
* Work with drives and frequency inverters and verify interfaces between machines, production software and management systems.
* Carry out software updates, downgrades and modifications in live production environments.
* Perform retrofits and technological upgrades to improve system reliability, productivity and safety.
* Manage technical escalations from branch offices and 1st Level Technicians.
* Collaborate with Engineering, Technical Support, R&D; and Product Management on non-standard technical issues.
Customer interactions:
* Act as a trusted technical contact throughout installation, ramp-up and production.
* Train customer operators and maintenance teams on system operation, troubleshooting and safety.
* Identify opportunities for upgrades, modernization and performance improvements.
* Prov

📌 Field Service Technician – Automation Maintenance (Italia)
🏢 Bystronic Group
📍 Italia