Located on the pristine south-eastern coast of Mauritius, Constance Le Chaland offers a unique workplace in a preserved natural environment. The hotel features contemporary architecture, light-filled spaces and amazing ocean views that naturally inspire calm and serenity. Surrounded by white sandy beaches and a peaceful coastal atmosphere, it provides teams with an environment that encourages collaboration, learning and pride in delivering a refined hospitality experience. - Customer Service - Work with the appropriate departments of the hotel to obtain and disseminate all relevant information concerning arriving guests and with his team prepare guests'stays meticulously. - Ensure that standards of excellence in customer service are maintained and regularly updated. - Develop changes in products and services in response to customer requirements and evaluate against their improvement to the service. - Ensure that guest's expectations are anticipated, met at all times and even regularly exceeded.



- Monitor guests' satisfaction throughout their stays and take appropriate steps and immediate corrective measures where necessary. - Deal with all guests' queries and complaints swiftly and efficiently. - Maintenance of facilities - With the Maintenance Manager of the hotel, set-up and monitor a proper preventive maintenance program in order to ensure that the grounds, buildings and equipments and their dependencies are always meticulously maintained in excellent running order at all times. - Ensure that any breakdown of equipment and services are immediately reported and dealt with swiftly and efficiently. - Ensure that in the context of the operations, all standards of management for the environment and its related legislation are strictly observed. - Human Resources - Through proper communication ensure that staff members have all the information they require in order to provide excellent customer service at all times. - Ensure that all sections have the appropriate staff

📌 Executive Housekeeper (Udine)
🏢 Confidential
📍 Udine