Looking to work with a team that builds and supports trusted service solutions for critical infrastructure?

Join a specialist provider of mission‑critical maintenance, technical services, and engineering support for complex industries including transport, manufacturing, and infrastructure. The organisation combines deep technical expertise with a practical, problem‑solving approach to help clients maintain uptime, improve reliability, and keep essential systems operating smoothly. Known for long‑standing client relationships and a focus on quality and service excellence, the team delivers tailored support that keeps operations moving in demanding environments.

Apply now to be part of a team where technical skill meets real‑world impact and where your contribution helps sustain core business operations.

Responsibilities

- Provide 1st line IT support to end users across laptops, desktops, and mobile devices
- Troubleshoot hardware and software issues




- Support Microsoft 365 applications (Outlook, Teams, OneDrive)
- Assist with user account setup and access (Active Directory / Azure AD)
- Set up and configure new user devices
- Log, manage, and resolve tickets in a timely manner
- Escalate more complex issues when required
- Deliver clear, professional, and user-friendly communication

Skills/Must have
- Previous experience in an IT Support / Service Desk / Desktop Support role
- Strong customer-facing and communication skills
- Basic knowledge of Windows and Microsoft 365
- Hardware support and troubleshooting

Benefits
- Hybrid working environment
- Opportunity to develop technical skills in a corporate IT setting
- Exposure to Microsoft 365 and enterprise tools
- Supportive team with career growth opportunities

Salary
- Up to €26,000

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📌 Desktop Support Engineer - Systems Integrator - Up To €26.000 A Year (Bologna)
🏢 Hamilton Barnes Associates
📍 Bologna