h3Italian Content Moderator Sofia, Bulgaria (with Relocation Package) /h3pCatania, Metropolitan city of Catania, Italy /ppJob Openings Italian Content Moderator Sofia, Bulgaria (with Relocation Package) /ph3About the job Italian Content Moderator Sofia, Bulgaria (with Relocation Package) /h3pWe are seeking a Italian Content Moderator to help maintain a safe, respectful, and positive online environment for our users and community. In this role, you will be responsible for reviewing and evaluating user-generated content, investigating reports, and taking appropriate action to enforce community standards and platform policies. /ppYou will play a key role in identifying harmful behavior, mitigating risks, and improving the overall user experience by proactively addressing safety concerns and supporting continuous improvements to trust and safety processes. /ph3Key Responsibilities /h3ulliReview and evaluate user-generated content, including profiles, videos, messages, and other reported content, ensuring compliance with community guidelines and platform policies. /liliInvestigate, assess, elevate, and resolve issues reported by users or flagged by internal systems. /liliAnalyze data and contextual information to accurately determine the severity and impact of reported incidents. /liliCollaborate with cross-functional teams when handling sensitive or complex trust and safety matters. /liliMonitor trends and emerging risks to identify potential threats and prevent abuse before it occurs. /liliDevelop qualitative and quantitative reports to support continuous improvement, optimization, and innovation within trust and safety operations. /liliReview new and existing platform features, providing recommendations that enhance user safety and reduce opportunities for misuse.



/liliContribute to maintaining a positive and secure community experience by enforcing policies consistently and fairly. /li /ulh3Qualifications /h3ulliFluency in bItalian /band bEnglish /b (minimum B1/B2 level). /liliStrong analytical and problem-solving skills with the ability to assess complex situations and make sound decisions. /liliExcellent time management and organizational abilities. /liliOutstanding written and verbal communication skills with strong attention to detail. /liliAbility to work effectively in a fast-paced environment and make critical decisions under pressure. /liliExperience reviewing content, moderating online communities, customer support, compliance, risk management, or trust and safety operations is an advantage. /liliPassion for online safety, digital communities, and creating positive user experiences. /liliValid Authorization to work in Bulgaria /li /ulh3Working Conditions /h3ullibLocation: /b On-site /lilibSchedule: /b Rotational shifts between Monday and Sunday /lilibWorking Hours: /b 40 hours per week /li /ulh3What Success Looks Like /h3ulliConsistently applying community standards and policies with accuracy and fairness. /liliIdentifying and addressing emerging risks before they significantly impact users. /liliContributing insights that improve operational processes, user safety, and platform integrity. /liliSupporting a healthy and welcoming online environment through proactive moderation and collaboration. /li /ulh3Relocation Package (if applicable) /h3ulliRelocation Premio: €1,500 Gross (paid in 2 installments) - to support relocation and initial rent costs. /lili21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home. /li /ul #J-18808-Ljbffr

📌 Italian Content Moderator Sofia, Bulgaria (with Relocation Package) (Catania)
🏢 Cross Border Talents
📍 Catania