Company Description CS Ladies is a community dedicated to empowering individuals who may feel undervalued, underrepresented, or unsure where they fit professionally or personally. The organization focuses on a “learn with and from” approach that supports personal success through shared knowledge and experience. CS Ladies welcomes people working in customer success and related fields across SaaS and non-SaaS organizations of all sizes, as well as those interested in mentorship, upskilling, and mutual support. The mission centers on nurturing community members through direct relationships that encourage learning, teaching, and sharing. CS Ladies strives to offer a safe environment to explore both professional growth and the deeper issues that impact individuals in their careers and lives.
Role Description The Volunteer role is a full-time remote position focused on supporting the CS Ladies community and its initiatives. Day-to-day responsibilities may include coordinating virtual events, managing community communications,



and assisting with mentorship or peer-support programs. Volunteers may help create and organize resources for members, engage with community participants through online platforms, and support outreach efforts to grow and strengthen the network. The role involves collaborating with other volunteers and organizers to ensure a welcoming, inclusive, and supportive environment for all community members.
Qualifications
• Strong communication and interpersonal skills, with the ability to engage respectfully and inclusively with diverse community members.
• Organizational and time-management skills to coordinate activities, manage schedules, and follow through on commitments in a full-time remote setting.
• Basic digital literacy, including comfort with online collaboration tools, social media platforms, and virtual event software.
• Interest in mentorship, community building, and supporting the professional

📌 Volunteer (Milano)
🏢 CS Ladies
📍 Milano