Overview
In this role you empower MSPs to build, run, and scale Splunk-based managed services. You will champion technical and operational excellence across MSP architectures and focus on observability offerings to drive partner-led growth. By co-developing solutions that combine ITSI with Observability or AppDynamics, you help partners deliver value at scale. You will lead enablement initiatives and cultivate a regional technical community to support long-term partner success.

Retribuzione / Benefits
- competitive base salary
- premio eligibility
- sales incentive plans

Responsabilità
- Lead MSP onboarding including architecture validation, infrastructure readiness, and operating model design
- Review and optimize single-tenant and multi-tenant Splunk architectures across on-premises and cloud
- Develop observability-focused MSP offerings using ITSI with Splunk Observability or AppDynamics
- Advise on cost-optimized architectures to facilitate packaging and automation of MSP services




- Coordinate with Splunk Professional Services for architectural and operational assessments
- Build a regional technical community through roundtables and knowledge-sharing sessions
- Deliver targeted enablement to close MSP capability gaps and raise engineering maturity
- Collaborate with cross-functional teams to align with Splunk and Cisco architectures and go-to-market motions

Requisiti fondamentali
- 5+ years working with or for MSPs in a technical capacity (pre-sales, solution architecture, partner enablement, or delivery)
- Experience deploying Splunk Cloud and Splunk Enterprise
- Experience implementing Splunk ITSI and Splunk Observability or AppDynamics
- Experience delivering MSP operations including onboarding and architecture validation
- excellent presentation skills
- ability to translate complex technical concepts to diverse audiences
- strong relationship-building with external partners and internal teams
- Splunk Cloud
- Splunk Enterprise
- Splunk ITSI

📌 MSP Partner Technical Manager (Milano)
🏢 Cisco Systems
📍 Milano