Lexroom is building the AI platform where legal work gets done. In just over two years, we've grown from zero to €25M ARR, and today more than 20,000 legal professionals across Italy, Spain, Germany, France, and Bulgaria rely on Lexroom . We're backed by $73M from Left Lane Capital, Base10 Partners, and Eurazeo, and we're a team of around 300 builders who move fast, say things straight, and own each outcome. Our next goal? Become Europe's most-used legal product.
Why Lexroom ?
- Shape the Standard: Be part of the team setting the benchmark for legal AI in Europe.
- Work with the Best: Collaborate with exceptional colleagues in a culture that values competence, curiosity, and ambition.
- Deliver Meaningful Results: Your work will directly influence how legal professionals operate—faster, clearer, and more efficiently.

At Lexroom , we leave buzzwords behind. Here, you’ll build something that lasts: a trusted platform, a strong reputation, a new standard for the legal world.
The Role
As a Renewals Specialist ,



you will drive customer retention and ensure high operational efficiency across our legal accounts. You will manage the entire renewal process , proactively prevent churn through usage data analysis, and partner closely with Customer Success Managers to maintain CRM hygiene and safeguard our recurring revenue.
Your Key Responsibilities
- Own the renewal process end to end for an assigned portfolio : track upcoming renewal dates, prepare and send renewal paperwork, and keep pricing and terms accurate in HubSpot.
- Monitor customer engagement/usage scores across the book on a regular cadence , flag at-risk accounts early, and run proactive outreach to re-engage customers before churn becomes likely.
- Support CSMs on their own portfolios : prepare renewal packages, chase signatures, keep CRM data clean, and take on administrative or lower-touch account tasks so CSMs can focus on strategic relationships and expansion.
- Spot usage drop-offs or dissatisfaction signa

📌 Renewal Specialist | Italian Market (Italia)
🏢 Lexroom
📍 Italia