Seller Customer Service Agent – German speaker Location: Lisbon, Portugal | On-site
Employment Type: Full-time
Languages: German + English
Monthly salary: 1200 Euro gross
Role Overview We are looking for German-speaking Seller Customer Service Agents to support sellers on a global digital platform. This role combines customer service and sales awareness , helping sellers succeed by providing guidance, support, and solutions connected to business development activities.
Key Responsibilities
- Support sellers via inbound and outbound interactions
- Assist with account-related queries, tools, and platform usage
- Provide guidance to help sellers improve performance and results
- Apply sales awareness to influence seller success




- Maintain accurate records in internal systems
- Meet service quality and performance targets

Schedule
- Monday to Sunday
- Shifts: 08:00–17:00 or 09:00–18:00 (rotational)
- 2 rotational days off
- Requirements:
- German + English fluency
- Minimum 1 year of experience in:
- Customer Service / Customer Support
- Telesales
- Account Management
- Customer Success
- Business development–related roles
- Sales mindset and ability to influence seller success (mandatory)
- Strong communication, negotiation, and problem-solving skills

J-18808-Ljbffr

📌 Seller Customer Service Agent – German Speaker (Turbigo)
🏢 Essence Coaching Group
📍 Turbigo