pteam.blue is seeking a Business/Technical Analyst to define requirements and customer journeys for AI-powered email and chat channels across brands.
You will translate needs into clear channel specifications, conversation flows, and processes ensuring accurate, efficient, on-brand digital interactions.
/ppIn this hybrid role, you will map journeys, define routing and escalation logic with AI and technical teams, and collaborate with brands to standardise solutions across markets while delivering /p #J-*****-Ljbffr
📌 Ai Channel Architect & Business Analyst (Firenze)
🏢 Team.Blue
📍 Firenze
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