A captivating estate in the heart of Tuscany, located atop a hill in Castelnuovo Berardenga, in the province of Siena, surrounded by the peaceful Tuscan countryside. Fontanelle Estate is the Bolfo Family's brand, which includes Hotel Le Fontanelle (5-star), the Vallepicciola winery, and the new 5-star luxury hotel, The Club House, inaugurated in May 2022. We offer a unique experience, focused on luxury and relaxation, in a place of exceptional beauty.

Location

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The Wellness Sanctuary at Hotel The Club House

Employment Type
Full-time, on-site.

Position
We are seeking a Wellness Concierge to join our Spa team for the 2025 season. The ideal candidate has a strong passion for luxury hospitality, exceptional interpersonal and communication skills, and a positive, open-minded attitude. He/she is determined to provide the highest quality spa services our property has to offer.

Key Responsibilities

Organize and handle overall spa operations such as reservations, spa tours,



and inquiries with the support and supervision of the Wellness Manager.

Greet and assist all guests before and after their treatments.

Assist guests with appropriate retail selections and upsell items, promoting The Wellness Sanctuary's services, programs and products.

Promptly answer the telephone and handle guest requests in person and via email in a courteous and professional manner.

Requirements

Professional and courteous.

Kind and empathetic approach.

Excellent written and spoken English.

Office and computer skills and experience with Opera/Fidelio programs preferred.

Strong organizational skills.

Genuine, friendly, service-oriented attitude while maintaining the highest standards according to The Wellness Sanctuary procedures.

Availability to work shifts, weekends and holidays.

Driver's license and car ownership.

What We Offer

A stimulating and dynamic work environment.

Opportunities for growth and professional development.

Competitive salary package.

Accommodation for non-resident employees. xysqume

Further details will be provided during the interview.

📌 Wellness Concierge (Siena)
🏢 Hotel Le Fontanelle
📍 Siena