Legal Operations Specialist (Freelance, Remote EU)

Company Description
Better Ipsum is a Milan-based vantaggi corporation working at the intersection of law, design and technology. We help law firms, corporate legal departments and institutions rethink how legal work gets done, through Legal Design, Legal Operations, Legal Innovation and AI for Law.
We are looking for a Legal Operations Specialist to join our projects on a freelance basis, working remotely from anywhere in the EU.

What you will do
• Map, analyse and redesign the workflows of client legal teams, identifying bottlenecks and opportunities for improvement
• Support the selection and implementation of legal technology (e.g. CLM, matter management, document automation), from requirements gathering to adoption
• Contribute to AI for Law projects: use case identification, pilot design, change management and adoption tracking
• Define KPIs and build reporting frameworks and dashboards that help legal teams measure and communicate their value
• Work alongside our lawyers and designers to deliver solutions that are practical,



user-centred and actually used

What we are looking for
• 3 to 5 years of experience in legal operations, legal tech consulting, or a closely related role
• Hands-on experience with process mapping and at least one legal tech implementation
• Comfort with data: you can define meaningful metrics and turn them into clear reporting
• Practical familiarity with generative AI tools and a realistic view of what they can and cannot do in legal work
• Fluent English; [other languages: e.g. Italian as a plus / required]
• Able to work as an independent contractor invoicing from an EU country

Nice to have
• Legal background (law degree or legal practice)
• Familiarity with the CLOC Core 12 or other legal operations frameworks
• Experience with legal design or service design methods

What we offer
• Project-based collaboration on varied engagements with law firms, companies and institutions
• Full

📌 Legal Operations Specialist (Italia)
🏢 Better Ipsum
📍 Italia