h3Who We Are /h3pAt JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. /ppOur integrated networks span warehouse management, line‑haul transportation, last‑mile delivery, bulky items logistics, cold chain, and cross‑border operations, ensuring speed, reliability, and precision at every stage. /ph3Our Global Reach /h3pJINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. /ppOur Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. /ppToday, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint. /ppLearn more about who we are and what we do: /ph3What We Offer /h3pJoining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people‑first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast‑evolving industry. /ph3About The Team /h3pYou’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high‑quality results in a fast‑paced, dynamic environment. /ph3Job Summary /h3pJD.com is seeking a highly motivated and results‑oriented professional to drive significant improvements in logistics quality, directly impacting the company's profit and loss (PL) statement. This role will focus on optimizing logistics processes, reducing costs, and enhancing customer satisfaction within our expansive supply chain. /ph3Job Responsibilities /h3ulliAnalyze current logistics operations, identifying key pain points, inefficiencies, and cost drivers across warehousing, transportation, and last‑mile delivery.



/liliDevelop and implement strategic initiatives and process improvements to enhance logistics quality, such as reducing damage rates, improving delivery accuracy, and accelerating delivery times. /liliQuantify the financial impact of logistics quality improvements, including cost savings, revenue enhancement, and improved customer retention, and report regularly on PL contributions. /liliCollaborate cross‑functionally with supply chain, operations, product, and technology teams to integrate quality improvements seamlessly into existing systems and workflows. /liliUtilize data analytics and statistical methods to monitor logistics performance, identify trends, and predict potential quality issues, developing proactive mitigation strategies. /liliLead or participate in projects aimed at adopting new logistics technologies, automation, and best practices to drive efficiency and quality. /liliEstablish and track key performance indicators (KPIs) for logistics quality, ensuring alignment with overall business objectives and PL targets. /liliDevelop and deliver training programs for logistics personnel to ensure consistent application of quality standards and processes. /liliConduct root cause analysis for logistics failures and implement corrective and preventive actions. /liliBenchmark JD.com's logistics quality against industry leaders and continuously seek opportunities for innovation and competitive advantage. /li /ulh3Job Qualifications /h3ulliBachelor's degree in Supply Chain Management, Logistics, Operations Research, Industrial Engineering, Business Administration, or a related quantitative field. Master's degree preferred. /liliMinimum of 5-7 years of experience in logistics, supply chain management, or operations, with a strong focus on quality improvement and PL impact. /liliProven track record of successfully identifying, implementing, and managing initiatives that result in significant cost reductions and operational efficiencies within a complex logistics environment.



/liliStrong analytical skills with proficiency in data analysis tools (e.g., SQL, Python, R, Excel) and business intelligence platforms (e.g., Tableau, Power BI). /liliDemonstrated ability to translate complex data into actionable insights and present findings clearly to various stakeholders, including senior management. /liliExperience with project management methodologies and tools, with the ability to lead multiple projects simultaneously. /liliExcellent communication, interpersonal, and collaboration skills to work effectively with diverse teams and influence change. /liliFamiliarity with e-commerce logistics, warehousing operations, transportation management systems (TMS), and warehouse management systems (WMS). /liliKnowledge of Six Sigma, Lean, or other quality improvement methodologies is highly desirable. /liliAbility to thrive in a fast‑paced, dynamic environment and adapt to evolving business needs. /li /ulh3About us /h3pWhat started as one bold idea in China has grown into one of the world's most trusted technology and supply chain businesses. Today, JD.com (JINGDONG) serves more than700 million customers, using technology, logistics and innovation to create smarter, faster and more connected experiences. From retail and logistics to technology, healthcare and beyond, we're solving real‑world challenges and making everyday life easier. As we continue to grow, so do the opportunities for the people who grow with us. /ph3Our global business /h3pOur teams work across 20+ countries and regions, building smarter supply chains and helping businesses and communities connect across borders. From technology hubs and retail operations to logistics networks and corporate teams, we're creating opportunities to learn, collaborate and make an impact on a global scale. Whether you're joining us in Europe, the Middle East, Asia or the Americas, you'll be part of one global team working towards a shared purpose. /ppSo let's do this. Let's deliver joy. /ppAt JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic. /p #J-18808-Ljbffr

📌 Improved logistics quality (profit and loss improvement) (Milano)
🏢 JINGDONG DEVELOPMENT ITALY
📍 Milano