At Scalapay, we’re shaping a culture with high standards, independent and critical thought, innovation, ownership, and continuous learning. We operate in a fast-moving, tech-driven environment, and we’re looking for people who thrive in change, think boldly, and take initiative.

If you’re ready to put your potential to the test in a hiring process designed to spotlight exceptional talent, this is your chance to stand out and grow with one of Europe’s most ambitious fintech teams.
MakeItHappen #PlayAsATeam #StayCurious #FocusOnCustomer.

THE MISSION

We are looking for a motivated Account Manager to create long-term, trusting relationships with our merchant partners in Italy. The Account Manager’s role is to oversee a portfolio of assigned merchant partners, actively driving growth through product upselling and the cross-selling of additional services. Additionally, the Account Manager will be responsible for collecting, analyzing, preparing, and reporting key data points.

Key Responsibilities:

• Retain and grow your portfolio by leading sales calls, business reviews,



and recurring check-ins with the purpose to increase the current Total Transaction Volume and Revenue generated by the assigned Merchants Portfolio;

• Maximize account value by systematically identifying opportunities for product upselling and the cross-selling of Scalapay’s ecosystem of services;

• Lead cross-functional projects end-to-end (merchant launches, POCs, new channel and product activations), owning planning, timelines and milestones, aligning internal stakeholders and merchant teams, and proactively flagging risks and blockers to keep delivery on track;

• Manage the Go-Live of your assigned portfolio, assisting the sales team in reducing time-to-market and negotiating the best setting with the merchant;

• Optimize integration and collaboration to achieve maximum penetration with all your assigned portfolio, by enabling Scalapay for the full customer base and making us the most appeali

📌 Account Manager (Milano)
🏢 Scalapay
📍 Milano