Additional Information
Job Number26130573
Job CategoryHuman Resources
LocationOne Marriott Drive, Need Address, Cadenabbia 22011, Italy
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Pay Range: EUR 30400 - 32000 Annual Salary

The Lake Como EDITION

Nestled along the western shore overlooking the Bellagio mountains, The Lake Como EDITION combines striking design and Italian warmth with a sophisticated luxury lifestyle experience. Lake-view rooms and suites, indoor and outdoor restaurants and bars, a unique floating pool, and a spa sanctuary deliver an unforgettable escape.

POSITION SUMMARY

The Staff House Supervisor is responsible for supervising the daily operations of company-provided employee accommodation, ensuring that staff housing facilities are safe, clean, well maintained, and aligned with company standards. The role supports a positive living environment for employees by coordinating accommodation activities, assisting residents with housing-related matters, and working closely with Human Resources, Engineering, Housekeeping, and external service providers.

CANDIDATE PROFILE Education and Experience

- High school diploma or GED; minimum 2 years of experience in accommodation, hospitality operations, housekeeping, employee services, or a related field.

OR

- Diploma or associate degree in Hospitality Management, Business Administration, Human Resources, or a related discipline; minimum 1 year of relevant experience.

CORE WORK ACTIVITIES Accommodation Operations
- Supervise the day-to-day operations of staff housing facilities.
- Coordinate employee check-ins, check-outs, room assignments, and room changes.
- Maintain accurate accommodation records and occupancy reports.
- Ensure room allocations are carried out according to company policies and operational needs.
- Conduct room inspections before employee arrivals and departures.

Property Maintenance & Safety
- Perform regular inspections of staff houses, bedrooms, and common areas.
- Report maintenance issues and coordinate repairs with Engineering and approved contractors.
- Monitor compliance with health, safety, fire, and housing regulations.
- Follow up on reported issues to ensure timely resolution.
- Support emergency procedures and incident reporting when required.

Resident Support & Employee Relations
- Act as a key point of contact for employees residing in staff accommodation.




- Respond promptly to accommodation-related requests, concerns, and complaints.
- Promote a respectful and positive living environment.
- Communicate and enforce staff house policies and standards.
- Escalate significant resident issues to the appropriate department when necessary.

Housekeeping & Hygiene Standards
- Monitor cleanliness and hygiene standards throughout all staff housing facilities.
- Coordinate cleaning schedules and inspections of common areas.
- Ensure housekeeping and sanitation standards are consistently maintained.
- Verify that waste disposal and recycling procedures are followed correctly.

Administrative Responsibilities
- Maintain housing inventories, room condition records, and key control logs.
- Prepare occupancy reports and assist with accommodation-related documentation.
- Support onboarding and offboarding processes related to employee housing.
- Track maintenance requests and follow-up actions.
- Assist with reporting and administrative tasks required by management.

Vendor & Contractor Coordination
- Support communications with external suppliers and contractors.
- Monitor completion of maintenance and service requests.
- Assist in obtaining quotations and coordinating approved services.
- Verify that contracted services are delivered according to agreed standards.

Team Support & Leadership
- Support the Staff House Team in the implementation of accommodation policies and procedures.
- Provide guidance and direction to housekeeping or accommodation attendants when applicable.
- Assist with training new team members on staff housing standards and procedures.
- Promote a culture of respect, safety, and accountability within employee accommodation facilities.

COMPENSATION & BENEFITS

- Gross Annual Salary: min 30,400 - 32,000 € (the gross annual salary is calculated on a pro-rata basis when employment covers only part of the year).
- The 13th and 14th month payments are included in the gross annual salary and are accrued on a pro-rata basis,



depending on the actual period worked during the year.
- TFR (severance) is an additional amount on top of the salary, which is set aside during employment and paid to the employee at the end of the contract
- Staff house accommodation on The Lake Como
- Ticket restaurants – meal vouchers (each with a net value of €8 per working day)
- Staff cafeteria
- Access to the Marriott Bonvoy program, offering exclusive employee rates at Marriott properties worldwide.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.

But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

📌 Staff House Supervisor - The Lake Como EDITION - fix term (Cadenabbia)
🏢 Marriott International
📍 Cadenabbia