- Overall responsibility for the Housekeeping department and the impeccable presentation of our suites
- Lead, train and develop the Housekeeping team
- Organise and coordinate all Housekeeping operations, including staff scheduling and workforce planning
- Develop, implement and continuously monitor Housekeeping standards at a 5-star level
- Inspect and approve suites prior to guest arrival, ensuring the highest standards of cleanliness and presentation
- Create individual suite setups, including wellness areas, daybeds, fireplaces and outdoor bathtubs
- Organise and ensure the quality of turn-down service and special preparations for our guests
- Coordinate In-Room Dining setups in close collaboration with the kitchen and service teams
- Take responsibility for linen management, amenities, supplies and high-quality equipment
- Work closely with Front Office, Guest Experience, Technical Services and all relevant operational departments
- Foster a professional, welcoming and quality-driven Housekeeping culture
Your Profile
- Several years of experience as a Gouvernante, Executive Housekeeper or in a comparable leadership position within upscale or luxury hospitality
- Strong quality awareness and high standards of cleanliness, aesthetics and presentation
- Experience in attending to the needs of discerning international guests and handling high-quality furnishings and equipment
- Strong leadership skills, empathy and excellent organisational abilities
- Structured, independent and solution-oriented working style with a strong sense of responsibility
- Confident and professional manner with excellent communication and teamwork skills
- Understanding of Housekeeping as an essential part of an exceptional guest experience
- Excellent Italian language skills; German or English is an advantage
What We Offer
- The opportunity to actively shape the Housekeeping culture and quality standards of a new luxury resort from the very beginning
- The chance to work in one of the most exclusive five-star hideaways in the Dolomites
- Full-time position with long-term career prospects
- Training opportunities and individual professional development
- Attractive salary including additional benefits
- Direct collaboration with the General Management and operational departments, with short decision-making processes
- Staff accommodation
- Meals provided also on days off (breakfast, lunch, and dinner)
- Exclusive discounts on Spa treatments, products, and stays within the SAN SONNEA Collection and partner hotels
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📌 Gouvernante (m/f/d) (Funes)
🏢 SAN SONNEA
📍 Funes
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