What you will do
- Deliver exceptional customer service.
- Perform troubleshooting.
- Call, collect and analyze customer feedback.
- Escalate cases when necessary and follow up to guarantee customer satisfaction.
- Show empathy and professionalism in every interaction, whether written or verbal.
- Manage customers and support them with a premium experience.
- Collaborate with internal teams to resolve cases quickly and efficiently.
📌 Italian-Speaking Customer Expert (Catania)
🏢 Teamtailor
📍 Catania
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